Derek has been working in various facets of IT for over 20 years, from Support and Operations, to Project Management and Cyber Security. Currently Derek is the Director for Infrastructure and Enterprise Architecture at SickKids Foundation, a non-profit supporting the Hospital for Sick Children in Toronto Canada. While managing the processes and infrastructure that keep fundraisers working, Derek has been using Atlassian cloud products to revamp and improve the way support is delivered. In pandemic times, that means making things simple and easy for people that you can’t meet face to face.