Join The Adaptavist Group and Bank of Cyprus to get insights on how a solid ITIL model and CMDB structure is imperative for a successful IT service delivery & management. You’ll also learn how tools like ScriptRunner and Assets in Atlassian JSM were utilized to enforce regularly scheduled application CIs, or adhoc revisions of specific attributes to remain audit compliant – a real-world use case on how to apply regulations on an ITSM CMDB functionality that is critical to business success.