Showcase Theater

Monday, December 11, 2023 3:00 PM - 3:15 PM (CET)

ITOps: The ops side of DevOps

Let’s open the black box of IT Operations and peek into the inner workings of best-in-class change management and incident management processes and how you can leverage Jira + Jira Service Management to ensure smooth collaboration between software and IT teams.

Key takeaways

  • How to revamp the work intake process and leverage automation
  • How to make incident resolution work for, not against you
  • How to ship code faster without adding risks using Jira Service Management

Team Type
Platform/DevOps, Engineering Leads
Learning Level
Deployment Method
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