Name
Customer fireside chat with New Work SE and Public Sector Data Processing Agency in Bavaria (AKDB)
Time
11:00 AM - 11:30 AM
Description
Hear from an industry disruptor on how they brought together development, IT, and the broader business to deliver exceptional service at scale with Jira Service Management. You’ll hear how the company is navigating service management in the age of AI and their early successes. They’ll also share goals for future improvement and lessons learned that any team can use to better their own service practices.
Speakers
Dimitri Elzer, Team Lead Core IT, New Work SE
Martin Senft, Head of Project Management in the Digital Administration (Digitale Verwaltung) division at AKDB (not Product), Anstalt für Kommunale Datenverarbeitung in Bayern
Holger Stutzke, Head of Solution Sales Executives JSM DACH / CEE, Atlassian
Martin Senft, Head of Project Management in the Digital Administration (Digitale Verwaltung) division at AKDB (not Product), Anstalt für Kommunale Datenverarbeitung in Bayern
Holger Stutzke, Head of Solution Sales Executives JSM DACH / CEE, Atlassian
Session Type
Panel