Top announcements for IT teams
in under 3 minutes

Preview Image

The start of smarter, more resilient IT

This is your playbook for turning announcements into action. See what’s changing across the platform, then explore how to configure, govern, and get your teams using the newest features fast.

Service management for the AI era

AI is raising expectations, and service needs to keep up — unified, intelligent, and resilient, not held back by legacy tools. Register now to see how your teams can get ahead.

Announcements for Service Management

Move IT from reactive firefighting to proactive resilience. Unify incident context — from root cause to mitigation and automated comms — to drastically cut MTTR.

See the latest innovations in action

Discover how your teams can resolve issues faster, cut manual work, and keep the business running. Sign up for free to watch sessions on demand.

deselected star icon
play button 26 MIN img-session-thumbnail

Axpo's three-act journey to modern ITSM

Learn how Axpo migrated 4,000+ users from a legacy ITSM platform to Jira Service Management in just 4.5 months.

deselected star icon
play button 43 MIN img-session-thumbnail

Maximising your context layer with the Teamwork Graph

See how media giant Axel Springer connected their org charts, code, and design tools to Rovo to solve real business friction.

deselected star icon
play button 27 MIN img-session-thumbnail

Beyond Excel: Reimagining industrial field service operations at Siemens Energy

Discover how they reimagined field service operations within Jira Service Management, achieving 3x faster throughput with full visibility.

Explore more on-demand content

Get started with the newest features 

Check out all the new features we just launched, ready for you to use today.

Workforce Management in JSM

It’s now easier than ever to connect and coordinate work.

Read the blog

Agents in JSM

Your agents can do more than summarize, they take action.

Read the blog

Solutions Composer

Describe what you need in natural language and get a tailored service desk in minutes.

Read the blog

Save the date for Team ’27 Europe

5 - 7 October, 2027 | Copenhagen, DK

Be among the first to receive updates on the opening of registration.