Session Catalog

Unleash Atlassian Intelligence and Rovo in your daily work with 10 powerful prompts you can use right from Confluence. Turn AI into a trusted teammate that can: Draw out and apply your valuable information Condense vast amounts of knowledge for quick decision making Create more effective content in less time Increase productivity with smart automat

Practical uses for Atlassian Rovo, including real-world applications and best practices for a successful rollout. Gain valuable insights on what does and doesn't work, and how to extract the most value from this powerful tool. Designed for managers, team leaders, and IT professionals who want to leverage Atlassian Rovo to its full potential.

Arsène Wenger’s name is synonymous with teamwork, success, and peak performance. As the legendary former manager of Arsenal Football Club for 22 years, he is celebrated for his keen eye for talent, and the incredible ability to unleash a team’s potential and lead them to success and victory. His approach to football strategy set him apart, and laid the groundwork for a philosophy that would later revolutionize English football as we know it.

Hear from Arsène Wenger and his learnings from spending 50+ transformative years at the forefront of football—from taking risks, to developing the right skills and talent, and what it takes to achieve what’s Impossible Alone — both on and off the pitch.

Maintaining compliance requires careful resource management, discipline, and team alignment. As your organization grows, so do the risks of outdated or inaccurate documentation. Join us to discover proven strategies using Confluence and a knowledge management solution to stay proactive and compliant in a continually evolving regulatory landscape.

Launching a new product is one of the most challenging things a team can do — especially in a distributed enterprise with multiple cross-functional teams. How about when the product itself is meant to foster improved collaboration? Atlassian did just that when combining Jira Software with Jira Work Management, and has a few lessons to share on the challenges faced when serving both product and business team needs.Key takeaways:

• Learn how Atlassian uses Jira internally to collaborate between product and business teams
• Top lessons we took away from combining Jira Software and Jira Work Management
• An overview of some of the new enhancements we’ve recently brought to Jira

Are you ready to take Jira Service Management to the next level with Atlassian Cloud? Join us for an informative session on the best practices for migrating from on-premise to Atlassian Cloud, straight from Atlassian’s very own Cloud Migration Managers Adina Begu and Rashmi Chaturvedi. Don’t miss this opportunity to future-proof your IT service management!

Key takeaways:

• Learn why our customers consistently choose Jira Service Management Cloud, including recent feature advancements and upcoming roadmap items that will accelerate your service delivery.
• We’ll cover essential preparation steps, including evaluating your current setup, planning your migration strategy, understanding data security and compliance, and minimizing downtime to ensure a smooth transition to Cloud.
• By the end of this session, you’ll be equipped with the knowledge and tools you need to confidently and successfully migrate Jira Service Management to Cloud. If you still have questions, you can also dive deeper with our Migration Managers after the session by scheduling an engaging Braindate!

Explore how Jira Service Management’s latest AI innovations can help operations teams detect and resolve incidents faster. Deep dive into new features like AIOps alert grouping, better PIRs, incident investigation, and more.

If it isn’t written down, it didn’t happen - right? But what if you have documentation somewhere, but can’t find it? Or what if it’s out of date? Poor document management leads to confusion and disruption across teams. So, we’re here to help you turn around your documentation processes in Confluence, for accessible, current, and secure knowledge.

Transformations can be complex — becoming even more complicated when globally distributed teams don't have consistent ways of working or parts of the enterprise still operate in a traditional PMO manner. 

Key takeaways:

• How Jira Align increases delivery success, enables value tracking, and improves prioritization
• How to spot anti-patterns
• Tips that lead to a much higher percentage of scaling success at enterprises with varied ways of working

It’s time for a fresh take on teamwork. Join Mike Cannon-Brookes, Anu Bharadwaj and Zeynep Inanoglu Ozdemir to hear how Atlassian is powering the teams of the future to make the impossible, possible.

Learn how Panera Bread is building the future of enterprise strategy and planning with Atlassian. Take a tour of how they are able to focus their portfolio on the right priorities while they balance commitment with flexibility.

Key takeaways:

• How to focus on outcomes as the market dials back on methodology
• How to tell uncomfortable truths and influence outward and upward
• How Atlassian helps unleash the future of enterprise strategy and planning

Distributed and hybrid work and new technologies like AI have required HR teams to change how they operate. Learn how Atlassian's HR leaders and their teams have embraced HR service management to deliver great employee experiences.

Key takeaways:

• Tried and true practices that helped Atlassian HR scale our employee experiences
• How having the right HR service management tool streamlines service experiences
• How to boost your HR service delivery team productivity through effective cross-functional collaboration

Building a culture that prioritizes customer trust and enterprise cloud requires sustained focus across an organization. In this session, Atlassian's Chief Trust Officer and Head of Platform Engineering will discuss the company's approach to trust and security, from the platform layer all the way to business strategy.

Join us for a deep dive into Compass to help you improve your distributed architecture. Learn how to tame your software sprawl and build an experience your developers will love.

Lavazza was facing a new challenge: to create a single process integrating three different processes therein, which had been managed differently:

• Demand Planning, containing all the requests to be executed during the year by the Marketing Department; 
• Business Request, containing all running requests to be executed day by day on each digital touchpoint; 
• IT Enhancement, containing all the developments to be made at the IT level within the platform. 

 
The platform was very complex and involved different actors at both the headquarters level and at the level of the subsidiaries, connecting different departments such as Sales, Marketing, IT, Customer Service, etc.

Founded in Turin in 1895, Lavazza Group is one of the world's leading players in the coffee industry, with a turnover of over 2.7 billion euros. It is active in all business sectors and operates in 140 markets, with around 5,500 employees worldwide.
 
Lavazza approached Hinto®Group with the need to reshape its digital processes. The goal was to best combine global business and IT needs in a highly complex digital environment.

This session aims to explain how Hinto®Group was able to face this challenge, the different phases of the project and what results have been achieved.

Discover how Boehringer’s team is strategically optimizing and cleansing their complex Jira Software Data Center instance. Learn how they unlock high performance for more than 10,000 users today while paving the path to cloud tomorrow, as well as how they account for required industry certifications, protocols, and compliance.

AI can help with anything, so where do you start? Let’s focus on a challenge that everyone experiences: onboarding to a new project or work stream. Learn how Rovo can securely help you:

• Discover knowledge through enterprise-grade search
• Gain context with the help of conversational AI
• Deliver high-quality work with specialized Agents

Join us as we delve into a new system of work— a recipe for how technology-driven organizations should work to improve the value, effectiveness, and enjoyment of collaborative work. When the right foundation of platform, practices, and apps are in place, organizations can achieve a level of impact beyond what has ever been possible before.

Join the roundtable with top Atlassian Community Leaders and Jira experts on maximizing Jira’s potential through automation. Learn how to navigate Jira automation limits and build future-proof automations with no-code, low-code, or scripting solutions. Get strategies to optimize team efficiency and adapt to the changing world of automation.

Do you have concerns about how to adopt AI responsibly in your organization? Join our interactive workshop, where we explore how to embed responsible AI in your teams and across your team. This session will walk you through responsible technology reviews, a key tool to help any team align their AI projects with common guiding principles and identify areas for improvement. Through real-world examples and practical strategies, we’ll help you create a secure and trustworthy AI practice within your teams.

Join us for a walkthrough of Atlassian Analytics. Discover the must-have features to visualize data across your products from Atlassian Data Lake and other databases, analyzing flow metrics, DORA metrics, team effectiveness, and more. Learn how to easily share your insights with your stakeholders through your Analytics dashboards.

Key takeaways:

• Learn how to explore your Atlassian cloud data with Atlassian Analytics and Atlassian Data Lake
• Understand how to use dashboard and chart templates to create custom dashboards
• See how to share insights from Analytics dashboards using Smart Links and email subscriptions

From IT asset and configuration management, to security, operations, and more, learn how you can improve operational efficiency and reduce costs with Assets in Jira Service Management.

Key takeaways:

• Learn from Atlassian product leaders about essential features, latest enhancements, and future plans for Assets in Jira Service Management Cloud.
• See how enterprises can improve the accuracy and visibility across multiple stores of data.
• Understand how Assets Data Manager (f.k.a. AirTrack) can help cloud customers ensure their data is current, complete, and correct.
• Learn how other customers have deployed Assets and Data Manager in their organization

Discover how to seamlessly align Jira Cloud with your business processes with ScriptRunner’s Behaviours feature. Boost efficiency and improve the quality of your Jira issues through dynamic field control. Dive into real-world use cases on how responsive field behaviours can revolutionise issue management and enhance the user experience for your teams. Leave with practical tips on upgrading Jira's utility and user experience in your company.

This session will guide you through streamlining your innovation process using Atlassian tools. We'll cover topics like Portfolio Management, Project/Task/Test Management, Release/Service Management and best practices for efficient and sustainable delivery. Your takeaways: -Streamline Innovation -Enhance Collaboration -Ensure Sustainable Service

Discover how new capabilities in our admin experience help you make informed, strategic decisions about consolidating your work on Atlassian Cloud. Understand your Atlassian footprint to drive efficiency and alignment across your organization from IT to business teams.

The key trend of modern DevOps is toolchain consolidation, which brings Developer Experience (DevEx) and AI-driven development into the spotlight. Efficiency, security and customer focus follow. In this session Marko explains how consolidation fuels innovation and embraces DevEx when executed correctly, and how Jira and Compass help you do that.

ChatOps is revolutionizing the way teams collaborate, automate tasks, and manage workflows. Join us for a workshop on ChatOps integration strategies within Jira Service Management and Jira Software. You’ll learn best practices for incorporating platforms such as Microsoft Teams, Slack, live chat, WhatsApp Business, and more into your ITSM practices

If you're a Jira enthusiast or a dedicated Microsoft Teams user, this compact use case presentation is for you. Discover how the integration of Microsoft Teams and Jira improves collaboration across interdisciplinary teams. Explore seamless project management, real-time chats, and streamlined processes for Jira and JSM with Microsoft Teams.

Why is it so hard to move from strategy to action? We know leaders struggle with the critical information needed to define, execute and monitor their strategic priorities. Information is everywhere and nowhere - in spreadsheets, power point decks, disconnected BI tools, and people sit in silos. Join this session to learn how Atlassian is making it possible for leaders to unleash the potential of your enterprise strategy. 

Breville, a global leader in kitchen appliances, strategically implemented Atlassian Solutions to streamline work across IT/engineering, product, and GTM teams, driving success for their specific use cases. Discover practical insights for achieving smooth collaboration and strategic visibility.

Key takeaways:

• The strategies for unifying cross-functional teams to foster effective collaboration
• How you can apply the insights and strategies discussed to enhance productivity
• Actionable advice on breaking down information siloes and achieving company-wide visibility

FOMO no more! Discover how Mantra for Confluence Cloud fosters community and keeps you informed, turning your workspace into a vibrant, collaborative hub.

Explore how Jira Service Management’s latest AI innovations can help support teams deliver outstanding service at scale. Deep dive into new enhancements for the virtual agent, AI-powered agent experiences, and more. Help your team cut down on manual, tedious tasks to deliver better support and accelerate productivity.

Key takeaways:

• Get up to speed on Jira Service Management's newest AI-powered features for support.
• Learn tips and tricks for delivering better service experiences using AI.
• Understand the ROI of adopting AI features across Jira Service Management.

Discover how Europe's largest, most complex organizations unlocked their teams' potential with Cloud Enterprise. Learn how they tackled challenges, transformed business outcomes, and improved efficiency at scale with advanced analytics, compliance, and security capabilities.

Curious how you can incorporate Rovo agents into your team and get the best results? Join us as our team walks through an ultimate guide on how to create agents and use them.

Join us for an introductory course on how to lead engaging work sessions for your team. Using practices from the Atlassian Team Playbook and Playcilitation, we’ll cover why facilitation skills are important, what it means to facilitate well, and scenario-based facilitation role-play to gain first-hand experience.

80% of the Fortune 500 and customers from 200 countries choose Atlassian’s cloud platform - including Mercedes-Benz, Voith, and Klarna. Many of our enterprise customers also use Data Center.

Join us to learn about investments in security, compliance, and reliability in Atlassian Cloud, as well as the latest innovation in Data Center, so customers can accelerate their transition to the Atlassian System of Work.

Learn how Lloyds Banking Group transitioned to a platform operating model.

Key takeaways:

• How their transition was part of the broader transformation for Lloyds Banking Group
• Key learnings from their journey
• What they would do differently if they started over again

Today’s teams are overwhelmed by meetings and notifications, tasked with too many unclear and overlapping goals, and struggle to track down the information they need to get work done. In this session, Annie will share research-backed teamwork practices powered by Atlassian’s suite of products — all with AI baked right in — so that every team can build a culture of effective work. You’ll learn how to:

• Integrate Rovo and Atlassian Intelligence into your day-to-day workflow
• Run better meetings with Confluence
• Communicate your message (and saving your calendar) with Loom

Participate in a dynamic panel discussion on revolutionizing enterprise service management using Jira Service Management (JSM). Our experts will dive deep into AI-driven enhancements, asset discovery, and business continuity strategies, sharing real-world success stories and exploring future innovations to maximize efficiency and ROI.

In this session, you will learn how Jira Service Management's latest IT Ops innovations can help your team streamline their work and improve collaboration. We'll show you how to resolve incidents faster, automate changes, and leverage AI and analytics to help prioritize work and uncover opportunities for improvement.

Key takeaways:

• Gain awareness of available IT Ops features in Jira Service Management
• See examples of how IT Ops teams can accelerate the flow of work between teams 
• Develop a clear understanding of the new and coming soon features that customers can access

This year, eazyBI introduced AI assistants for building reports, writing MDX formulas and custom field JavaScript code. By combining LLM models with documentation and sample reports, we’ve created tools for users to get the answers they need. Join this session to gain insights valuable for both eazyBI users and anyone building AI-driven solutions.

Join us for a fireside chat with industry leaders to discover how organizations are adapting to the evolving landscape of work, collaboration, and an AI-driven future. Moderated by Tiffany To, Atlassian’s SVP of Enterprise and Platform, our panel of experts from Forrester, Arvato Systems, and Adaptavist will share valuable insights on driving transformation in the era of AI.

In the world of product development, effective collaboration among designers, marketers, product managers, and engineers is vital. Join Figma and Atlassian experts as they dive into the common challenges of cross-functional teamwork and share strategies for enhancing collaboration throughout the product development process.

Walk away with:

• Proven tips for seamless collaboration across multidisciplinary teams and multiple tools
• Best practices for communicating with transparency, boosting productivity, and shipping high-quality products
• Insights into how Atlassian and Figma are driving seamless collaboration at every stage of the product lifecycle

Learn how to fast-track Dev and Ops collaboration using Jira Service Management and Jira together. Join this fireside chat to get a closer look at how Santillana accelerated work across their Dev and Ops teams -- from work intake to incident response and deployment tracking -- and hear tested tips for connecting your own teams. 

Key takeaways:

• Hear how Santillana, a global educational publisher, uses Jira Service Management to keep their services running smoothly.
• Learn tips and tricks directly from Santillana and their trusted partner Itera Process about the results they achieved by using Atlassian's tools together.
• Get a tactical look at how Dev and Opst eams can use Jira Service Management with Jira throughout the sotware development lifecycle to improve the intake of work, boost incident response, and track deployments.

Get ready for takeoff and join this hands-on and immersive session with Southwest Airlines. We guarantee that agile, tech, and business leaders like you will find practical wisdom and an expanded definition of the art of the possible.

• See the magic of merging people, work, and goals data together. Learn how Southwest Airlines built and uses rich visualization to improve collaboration and remove barriers across teams.
• Ready to craft training and reporting that lands? See how Southwest Airlines improved outcomes with short-form training that sticks and succeeds.
• Understand how the best ideas take flight. Learn how roles and workflows will grow into the future, and how Atlassian’s System of Work can support leaders like you.

Join us for this real-world case study, charting the evolution of ITSM in a fast-paced organisation across five years. Automation Consultants and Convex Insurance reveal how they’ve transformed the company’s approach to ITSM processes by continually finding unique and innovative ways to optimise the Atlassian System of Work.

Vodafone partnered with Accenture and Atlassian on a Gen AI pilot to enhance the early stages of product development life cycle. Discover how Atlassian Intelligence and Rovo helped Vodafone to boost productivity, quality and achieve better overall lead time with activities like epics creation, work breakdown, and backlog management.

Key takeaways:

• How and why Accenture approached piloting AI within a large enterprise like Vodafone
• Concrete examples of ways AI can augment human capabilities in the product discovery process
• Key results and lessons learned throughout this experiment

Discover how Atlassian Guard empowers organizations with detailed controls and proactive threat detection, ensuring that potential risks are swiftly identified and neutralized before they escalate into incidents. Get real-world insights on leveraging Atlassian Guard and gain a deeper understanding of how to implement these security capabilities for greater visibility and control across your organization.

In this interactive workshop, we’ll take you on a tour through the integrated world of Jira and Tempo applications. Just like the city of Barcelona, your projects can be full of life, organized chaos, and rhythmic precision.

You'll learn to:

• Bring order to your projects
• Understand your team's capacity
• Ensure you're always on time and budget

Today, 79% of IT teams mistakenly believe their SaaS providers protect their data. Only 15% of enterprises prioritize backups of their SaaS applications, and that will increase to 75% by 2028 according to Gartner. What would it cost you to lose your critical data? Join Mike Potter, CEO at Rewind, to learn three ways to safeguard your cloud data.

Project management doesn't need to give you a headache to be effective. Simplify and collaborate across teams by using Jira and Confluence for marketing, sales, or just about any program. Want to see how we do it? In this session, marketing program managers from Atlassian will show you how they get work cross-functional work across the finish line with Jira, Confluence, and more.

Every leader is managing some level of change in what feels like an increasingly complex environment. In this session, our resident work futurist Dom Price will take us through:

• His lessons and observations from spending over 50% of his time with companies navigating through change so you can avoid their mistakes.
• Understand the human system around AI and tech.
• Build a sustainable pattern so you evolve as a leader and thrive in the teams you work with.

Bring an empty notebook and a pen. You'll need it.

A year ago, we put a spotlight on Bad Service Management (BSM), an affliction that has plagued enterprises for years.

The best-known cure for BSM? Replace legacy ITSM with Jira Service Management and bring Dev, IT and business teams together to deliver exceptional service at high velocity.

See how our recent advancements in AI, incident management, asset management and more can help you stop BSM in its tracks. Hear how industry disruptors embrace technology to deliver outstanding service fast.

What do you do when information is siloed in multiple tools, but users don't want to switch? Lithuania’s 1st unicorn, Vinted, knew change would be hard, but the visibility, collaboration, and savings would be worth it. Learn how they centralized tools and connected tech and business teams with Jira, Confluence, and Jira Service Management.

Key takeaways:

• How Vinted evaluated and chose Jira Service Management for internal support
• How they expanded Jira beyond engineering teams and went all-in on Confluence for knowledge management across teams and vendors
• How IT Support achieved 5/5 CSAT scores and 95%+ SLA performance with automations, custom forms, and strategic integrations
• How teams are using AI to further improve efficiency and speed

Discover how Amadeus revolutionized collaboration and innovation by partnering with Atlassian to seamlessly migrate their complex Confluence instance from Data Center to Cloud. See how strategic planning and Atlassian Intelligence are transforming user experiences and accelerating team collaboration.

Whether you're planning your journey to cloud or recently made the move, it’s important to consider the people side of change just as much as the technical side. Join us to discover strategies for rolling out change at scale, plus explore templates and resources created by real customers that you can easily integrate into your own plan.

Key takeaways

• Discover strategies and tools to efficiently plan and execute a large-scale rollout of Atlassian solutions
• Learn how to develop an effective training, support, and communications plan
• Explore onboarding resources and templates

Discover how Lansweeper integrates with JSM Assets to deliver precise and comprehensive technology asset intelligence, ensuring seamless activation and management of your IT environment. Join us to explore strategies for maximizing efficiency and accuracy in your asset management processes.

Edenred and Software AG have embraced Enterprise Service Management (ESM). From IT to HR, legal, finance, and beyond, learn how teams are using Jira Service Management to deliver exceptional service across their organization.

Key takeaways:

• Get tips and tricks for extending Jira Service Management to teams outside of IT like HR, legal, and finance.
• Dive into real-world examples of how business teams use Jira Service Management.
• Learn why more than 50,000 companies trust Jira Service Management to deliver great employee experiences.

It’s been almost one year since Atlassian acquired Loom, the industry leader in AI-powered video communication for work. Join this session to learn how Loom can give your teams more focus time, fewer meetings, and more efficient collaboration.

Key takeaways:

• Learn how Loom customers use video messaging in their day-to-day work, with practical use cases for all teams.
• Demo of new Atlassian integrations like Confluence one-click record within comments and pages.
• Showcase how Loom video-to-text AI workflows turn a casual video into a clear Jira bug report.
• Preview exciting roadmap announcements.

Hear how a major European insurance company is creating a path for a phased approach to cloud migration. Hear best practices and learnings on how to impact change and cloud adoption across large, distributed, and highly regulated organizations. Hear how large, enterprise organizations can simultaneously consolidate Data Center instances, strategically chart their longterm path to cloud, and benefit from new capabilities in cloud.