Rob Crompton
Rob Crompton
Head of Service Management
The Very Group
Currently Head of Service Management at The Very Group, which includes oversight of day to day tech operations, with a 24*7 Tech Ops Centre (SOC/NOC), Service Desk and team of Service Availability and Service Lifecycle Managers working to assure service across the TVG tech estate. Rob has worked in Service Management for 20+ years, starting in Service Desk and moving into Service Delivery and Operations, and over the years specializing in service improvement outsource partner management, tech operations and more latterly building a new service team to work in the new Agile delivery world.
Rob’s Sessions
9:00 AM-10:00 AM GMT
10:00 AM-11:00 AM GMT
Digital & on-demand
10:00 AM- GMT
Customers unplugged: Fireside chat
Valgeir Sigurðsson, Sr. Application Engineer, Össur
Rob Crompton, Head of Service Management, The Very Group
In-person & digital
10:00 AM-10:45 AM GMT
Atlassian ITSM: Get in the groove
Joff Redfern, Chief Product Officer, Atlassian
Molly Bronstein, Head of Product Marketing, Jira Service Management, Atlassian
Shihab Hamid, Head of Product, Jira Service Management, Atlassian
What Rob is listening to