IN-PERSON AGENDA (London)

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8 December 2022 - EU: Greenwich Mean Time

08:30 - 15:00 GMT

at indigo

Registration

THEATER KEYNOTES

10:00 - 10:45 GMT

at indigo

Atlassian ITSM: Get in the groove

Joff Redfern, CPO, Atlassian
Molly Bronstein, Head of Product Marketing, Jira Service Management, Atlassian
Shihab Hamid, Head of Product, Atlassian

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10:45 - 11:30 GMT

at indigo

Customers unplugged: Fireside chat featuring - Edenred

Camelia Bordencea, Jira Administrator, Edenred
Razvan Nechifor, Jira Squad Lead, Edenred SA
Cameron Deatsch, Chief Revenue Officer, Atlassian

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Customers unplugged: Fireside chat featuring - Arvato Systems

Johannes Siebzehnrübl, COO, Arvato Systems MCI
Cameron Deatsch, Chief Revenue Officer, Atlassian

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11:30 - 12:00 GMT

Intermission

12:00 - 12:45 GMT

at indigo

Jira Service Management’s chart-topping hits

Vincent Wong, Principal Product Manager, Atlassian
Emily Dang, Product Marketing Manager, Atlassian

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12:45 - 13:30 GMT

Lunch

13:30 - 14:15 GMT

at Cineworld

Theater topics

Network with fellow IT leaders and flex your service management know-how during our interactive, peer-to-peer theatre discussions, covering topics like CMDB strategies and getting started with ESM.

14:15- 14:30 GMT

Intermission

BREAKOUT SESSIONS

Sessions will be available ondemand digitally on December 13.

14:3- 15:30 GMT

at Cineworld

Jamming with Assets in Jira Service Management
Kevin Patterson, Senior Solutions Engineer, ITSM, Atlassian
Doro Linneweber, Product Manager, Atlassian
Andres Santamaria, Atlassian Solution Engineer, Eficode
Rock-star tips to power up Jira Service Management
Ryan Counts, Sr. Solution Engineer, Atlassian
AJ Schmalenberger, Enterprise Solutions Architect, Cprime
Beyond IT: Empower excellent service for all teams
Paul Buffington, Solutions Engineering Manager, Atlassian
Phill Fox, Principal CSA, Adaptavist
Richard Crampton, Senior Solution Success Advocate, Adaptavist

15:30 - 15:45 GMT

Intermission

15:45 - 16:45 GMT

at Cineworld

Jamming with Assets in Jira Service Management
Kevin Patterson, Senior Solutions Engineer, ITSM, Atlassian
Doro Linneweber, Product Manager, Atlassian
Andres Santamaria, Atlassian Solution Engineer, Eficode
Give your help-seekers the ultimate VIP experience
Joe Sha, Product, Atlassian
Andrew Homeyer, Head of Engineering, Conversational Help, Atlassian
Erin Collins, Global Head of ITSM Practice, Valiantys
Software development and IT teams in harmony
Jeremy Cooley, Product Marketing Manager, Atlassian
Jason D'Cruz, Senior Product Manager, Atlassian
Jan Lawrence, UK Atlassian Practice Lead, Devoteam

16:45 - 17:15 GMT

Intermission

ENTERTAINMENT

17:15 - 18:05 GMT

at indigo

Rock out with will.i.am

Join us for a special conversation and experience with multi-platinum global music artist and producer will.i.am on music, technology, and getting in the groove.

18:05 - 18:45 GMT

Networking reception

Have fun, let loose, and close out Atlassian Presents: High Velocity ITSM with us! Food and drinks will be served.