Digital AGENDA

Looking for the in-person agenda? Click here.

8 December 2022 - EU: Greenwich Mean Time

9 - 9:55 GMT

Digital doors open

9:55 - 10 GMT

Welcome

livestream

10 - 10:45 GMT

Atlassian ITSM: Get in the groove

Joff Redfern, Chief Product Officer, Atlassian
Molly Bronstein, Head of Product Marketing, Jira Service Management, Atlassian
Shihab Hamid, Head of Product, Atlassian

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10:45 - 11:30 GMT

Customers unplugged: Fireside chat featuring - Edenred

Camelia Bordencea, Jira Administrator, Edenred
Razvan Nechifor, Jira Squad Lead, Edenred SA
Cameron Deatsch, Chief Revenue Officer, Atlassian

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Customers unplugged: Fireside chat featuring - Arvato Systems

Johannes Siebzehnrübl, COO, Arvato Systems MCI
Cameron Deatsch, Chief Revenue Officer, Atlassian

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on-demand sessions

Fireside chat on-demand digital feature

Valgeir Sigrðsson, Sr. Application Engineer, Össur
Rob Crompton, Head of Service Management, The Very Group

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Come back on 13 December and check out all of the sessions from the live, in-person event on demand.
Plus, gain access to all of our ITSM content from last year's event and Lightning Talks.

Digital AGENDA

Looking for the in-person agenda? Click here.

13 December 2022 - AUS: Australian Eastern Daylight Time

8:45 - 9 a.m.

Digital doors open

Live Q&A

9 - 9:30 a.m.

ITSM Backstage Q&A

Edwin Wong, Head of Product Management, IT Solutions, Atlassian

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On-Demand Sessions

Fireside chat on-demand digital feature

Valgeir Sigrðsson, Sr. Application Engineer, Össur
Rob Crompton, Head of Service Management, The Very Group

Show more

After the digital broadcast, check out all of the sessions from the live, in-person event on demand. Don’t miss the keynotes and breakout sessions featuring Atlassian product experts, and learn how your peers in modern support and operations deliver exceptional service experiences.

Plus, gain access to all of our ITSM content from last year's event and Lightning Talks.

Digital AGENDA

Looking for the in-person agenda? Click here.

13 December 2022 - US: Pacific Standard Time

8:45 - 9 a.m. 

Digital doors open

9 - 9:02 a.m. 

Welcome

Replay

9:02 - 9:47 a.m. 

Atlassian ITSM: Get in the groove

Joff Redfern, Chief Product Officer, Atlassian
Molly Bronstein, Head of Product Marketing, Jira Service Management, Atlassian
Shihab Hamid, Head of Product, Atlassian

Show more

9:47 - 9:48 a.m. 

Intermission

9:48 - 10:10 a.m. 

Customers unplugged: Fireside chat featuring - Edenred

Camelia Bordencea, Jira Administrator, Edenred
Razvan Nechifor, Jira Squad Lead, Edenred SA
Cameron Deatsch, Chief Revenue Officer, Atlassian

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10:10 - 10:14 a.m. 

Intermission

Live q&A

10:14 - 10:39 a.m. 

ITSM Backstage Q&A

Ken Connally, Principal Technical PMM, Atlassian

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10:39 - 10:45 a.m. 

Curtain call

on-demand sessions

Fireside chat on-demand digital feature

Valgeir Sigrðsson, Sr. Application Engineer, Össur
Rob Crompton, Head of Service Management, The Very Group

Show more

After the digital broadcast, check out all of the sessions from the live, in-person event on demand. Don’t miss the keynotes and breakout sessions featuring Atlassian product experts, and learn how your peers in modern support and operations deliver exceptional service experiences.

Plus, gain access to all of our ITSM content from last year's event and Lightning Talks.