The Customer Fireside chat has started, please head on over by clicking Join Broadcast at the top of your screen.
We are there now answering your questions live!

Supercharging your service management frontline with conversational ticketing

Supercharging your service management frontline with conversational ticketing

Join us for a webinar to learn about the power of Slack and Microsoft Teams-native service management. We’ll show you how Jira Service Management and Halp’s conversational ticketing functionality enables you to meet help-seekers where they already work to capture and manage requests with ease.

NO PURCHASE NECESSARY. Ends 23:59 PM GMT on December 22, 2022. To enter and for Official Rules, visit here.


9:02am - 9:47am PST

Atlassian ITSM: Get in the groove

Joff Redfern, Chief Product Officer, Atlassian
Molly Bronstein, Head of Product Marketing, Jira Service Management, Atlassian
Shihab Hamid, Head of Product Jira Service Management, Atlassian

9:48am - 10:10am PST

Customers unplugged: Fireside chat featuring - Edenred & Arvato Systems

Camelia Bordencea, Jira Administrator, Edenred
Razvan Nechifor, Jira Squad Leader, Edenred
Cameron Deatsch, Chief Revenue Officer, Atlassian
Hannes Siebzehnrübl, Chief Operating Officer, MultiCloud and Infrastructure, Arvato Systems

10:14am - 10:39am PST

ITSM Backstage Q&A

Ken Connally, Principal Technical PMM, Atlassian