Looking for the in-person agenda? Click here.
9 - 9:55Â GMT
Digital doors open
9:55 - 10Â GMT
Welcome
10Â - 10:45 GMT
Atlassian ITSM: Get in the groove
Think back to your favorite concert. Or to a moment where you found yourself immersed in a favorite song. The rhythm. The ebb and flow. You can hear it. Feel it. The groove that runs through it all. Magical.
Much like in music, development, IT, and business teams, each with their own unique rhythms, have to work perfectly in sync to create truly special experiences.
Hear how Atlassian is reimagining service management so your teams are empowered to work at their own tempo, while aligning to the rhythms of those around them.
The result? Amazing service experiences, where your customers and employees feel the groove too.
*/session-id/*
82823
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*/session-start_time/*
*/session-end_time/*
*/session-date/*
*/session-c_29461/*
10:45Â - 11:30Â GMT
Customers unplugged: Fireside chat featuring - Edenred & Arvato Systems
Learn how customers collaborated cross-functionally across development, operations, and business teams to create harmony and performance improvements across their business.
*/session-id/*
82823
*/session-webinar_url/*
*/session-start_time/*
*/session-end_time/*
*/session-date/*
*/session-c_29461/*
After the digital broadcast, check out all the sessions from the live, in person event on demand (and an exclusive digital fireside chat with Atlassian customers from Össur and The Very Group). Don’t miss the keynotes and breakout sessions featuring Atlassian product experts, and learn how your peers in modern support and operations deliver exceptional service experiences.
Looking for the in-person agenda? Click here.
8:45 - 9Â a.m.
Digital doors open
9 - 9:30 a.m.
ITSM Backstage Q&A
Get your burning service management questions answered live by our product expert in an exclusive Q&A session.
*/session-id/*
82823
*/session-webinar_url/*
*/session-start_time/*
*/session-end_time/*
*/session-date/*
*/session-c_29461/*
After the digital broadcast, check out all the sessions from the live, in person event on demand (and an exclusive digital fireside chat with Atlassian customers from Össur and The Very Group). Don’t miss the keynotes and breakout sessions featuring Atlassian product experts, and learn how your peers in modern support and operations deliver exceptional service experiences.
Looking for the in-person agenda? Click here.
8:45Â - 9 a.m.Â
Digital doors open
9 - 9:02 a.m.Â
Welcome
9:02 - 9:47 a.m.Â
Atlassian ITSM: Get in the groove
Think back to your favorite concert. Or to a moment where you found yourself immersed in a favorite song. The rhythm. The ebb and flow. You can hear it. Feel it. The groove that runs through it all. Magical.
Much like in music, development, IT, and business teams, each with their own unique rhythms, have to work perfectly in sync to create truly special experiences.
Hear how Atlassian is reimagining service management so your teams are empowered to work at their own tempo, while aligning to the rhythms of those around them.
The result? Amazing service experiences, where your customers and employees feel the groove too.
*/session-id/*
82823
*/session-webinar_url/*
*/session-start_time/*
*/session-end_time/*
*/session-date/*
*/session-c_29461/*
9:47Â - 9:48 a.m.Â
Intermission
9:48Â - 10:10 a.m.Â
Customers unplugged: Fireside chat featuring - Edenred & Arvato Systems
Learn how customers collaborated cross-functionally across development, operations, and business teams to create harmony and performance improvements across their business.
*/session-id/*
82823
*/session-webinar_url/*
*/session-start_time/*
*/session-end_time/*
*/session-date/*
*/session-c_29461/*
10:10Â - 10:14 a.m.Â
Intermission
10:14Â - 10:39 a.m.Â
ITSM Backstage Q&A
Get your burning service management questions answered live by our product expert in an exclusive Q&A session.
*/session-id/*
82823
*/session-webinar_url/*
*/session-start_time/*
*/session-end_time/*
*/session-date/*
*/session-c_29461/*
10:39Â - 10:45 a.m.Â
Curtain call
After the digital broadcast, check out all the sessions from the live, in person event on demand (and an exclusive digital fireside chat with Atlassian customers from Össur and The Very Group). Don’t miss the keynotes and breakout sessions featuring Atlassian product experts, and learn how your peers in modern support and operations deliver exceptional service experiences.