Ken Connally
Ken Connally
Head of Technical Product Marketing, IT Solutions
Atlassian
Ken is the resident expert in all things ITSM on the IT Product Marketing team. A Bay Area native, he enjoys food, wine, disc golf, and any excuse to visit a new place in the world.
Ken’s Sessions
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Software development and IT teams in harmony
Jeremy Cooley, Product Marketing Manager, Atlassian
Jason D Cruz, Group Product Manager, Atlassian
Jan Lawrence, UK Atlassian Lead, Devoteam UK Ltd
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Rock-star tips to power up Jira Service Management
Ryan Counts, Sr. Solution Engineer, Atlassian
AJ Schmalenberger, Head of Atlassian COE, Cprime
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Give your help-seekers the ultimate VIP experience
Joe Sha, Product manager, ITSM, Atlassian
Andrew Homeyer, Sr Engineering Manager, Atlassian
Erin Collins, Global Head of ITSM, Valiantys
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Customers unplugged: Fireside chat featuring - Edenred & Arvato Systems
Camelia Bordencea, Jira Administrator, Edenred
Razvan Nechifor, Jira Squad Leader, Edenred
Cameron Deatsch, Chief Revenue Officer, Atlassian
Johannes Siebzehnrübl, COO, Arvato
In-person & digital
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Atlassian ITSM: Get in the groove
Joff Redfern, Chief Product Officer, Atlassian
Molly Bronstein, Head of Product Marketing, Jira Service Management, Atlassian
Shihab Hamid, Head of Product, Jira Service Management, Atlassian
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Beyond IT: Empower excellent service for all teams
Paul Buffington, Principal Solution Business Strategist, Atlassian
Phill Fox, Principal Customer Success Advocate, Adaptavist
Richard Crampton, Principal Customer Success Advocate, Adaptavist
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ITSM Fireside Chat Ossur
Robert Chatwani, CMO, Atlassian
Valgeir Sigurðsson, Sr. Application Engineer, Össur
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ITSM Fireside Chat The Very Group
Robert Chatwani, CMO, Atlassian
Rob Crompton, Head of Service Management, The Very Group
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Jamming with Assets in Jira Service Management
Kevin Patterson, Senior Solutions Engineer, ITSM, Atlassian
Doro Linneweber, Product Manager, Jira Service Management, Atlassian
Andres Santamaria, Atlassian Solution Engineer, Eficode
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Jira Service Management’s chart-topping hits
Vincent Wong, Principal Product Manager, Jira Service Management, Atlassian
Emily Dang, Product Marketing Manager, Atlassian
9:00 AM-10:00 AM GMT
Delivery
10:00 AM-11:00 AM GMT
Sales
Digital & on-demand
10:00 AM- GMT
Customers unplugged: Fireside chat
Valgeir Sigurðsson, Sr. Application Engineer, Össur
Rob Crompton, Head of Service Management, The Very Group
What Ken is listening to