Rob Crompton
Head of Service Management
The Very Group
Currently Head of Service Management at The Very Group, which includes oversight of day to day tech operations, with a 24*7 Tech Ops Centre (SOC/NOC), Service Desk and team of Service Availability and Service Lifecycle Managers working to assure service across the TVG tech estate. Rob has worked in Service Management for 20+ years, starting in Service Desk and moving into Service Delivery and Operations, and over the years specializing in service improvement outsource partner management, tech operations and more latterly building a new service team to work in the new Agile delivery world.
Rob’s Sessions
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robert.crompton@theverygroup.com
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Software development and IT teams in harmony
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Rock-star tips to power up Jira Service Management
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Jamming with Assets in Jira Service Management Time 2 SCANNING
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Senior Product Manager,
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Eficode
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Jira Service Management’s chart-topping hits
Vincent Wong,
Senior Principal Product Manager,
Atlassian
Emily Dang,
Senior Product Marketing Manager,
Atlassian
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Jamming with Assets in Jira Service Management
Kevin Patterson,
Senior Solutions Engineer, ITSM,
Atlassian
Doro Linneweber,
Senior Product Manager,
Atlassian
Andres Santamaria,
Atlassian Solution Engineer,
Eficode
- GMT
ITSM Fireside Chat The Very Group
Robert Chatwani,
CMO,
Atlassian
Rob Crompton,
Head of Service Management,
The Very Group
- GMT
ITSM Fireside Chat Ossur
Robert Chatwani,
CMO,
Atlassian
Valgeir Sigurðsson,
Sr. Application Engineer,
Össur
- GMT
Beyond IT: Empower excellent service for all teams
Paul Buffington,
Principal Solutions Consultant, Service Management,
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Phill Fox,
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Richard Crampton,
Principal Customer Success Advocate,
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In-person & digital
- GMT
Atlassian ITSM: Get in the groove
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Chief Product Officer,
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Molly Bronstein,
Head of Product Marketing, Jira Service Management,
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Shihab Hamid,
Head of Product - Rovo Agents,
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- GMT
Customers unplugged: Fireside chat featuring - Edenred & Arvato Systems
Camelia Bordencea,
Jira Technical Lead,
Edenred
Razvan Nechifor,
Jira Squad Leader,
Edenred
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Chief Revenue Officer,
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Johannes Siebzehnrübl,
VP / COO, Delivery Excellence,
Arvato Systems – Bertelsmann Group
- GMT
Give your help-seekers the ultimate VIP experience
Joe Sha,
Product manager, ITSM,
Atlassian
Andrew Homeyer,
Sr Engineering Manager,
Atlassian
Erin Collins,
Head of ITSM EMEA,
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9:00 AM-7:00 PM GMT
Partner Accelerate
9:00 AM-10:00 AM GMT
Delivery
10:00 AM-11:00 AM GMT
Sales
10:00 AM- GMT
Fireside chat on-demand digital feature
Valgeir Sigurðsson,
Sr. Application Engineer,
Össur
Rob Crompton,
Head of Service Management,
The Very Group
Digital & on-demand
10:00 AM- GMT
Customers unplugged: Fireside chat
Valgeir Sigurðsson,
Sr. Application Engineer,
Össur
Rob Crompton,
Head of Service Management,
The Very Group
9:00 AM-9:30 AM AEDT
ITSM Backstage Q&A
Edwin Wong,
Head of Product Management, IT Solutions,
Atlassian
10:14 AM-10:39 AM PST
ITSM Backstage Q&A
Ken Connally,
Head of Technical Product Marketing,
Atlassian
What Rob is listening to