Rachid Laghzaouni
PMO Tools Owner
SGDBF
Rachid is responsible for PMO Tools at Saint-Gobain Distribution Batiment France (SGDBF), where he recently completed a successful implementation of Jira Service Management for SGDBF’s IT department. His expertise is in project management assistance for the implementation of complex deployment projects. Rachid holds a Master's Degree in Computer Science from the University of Nancy and is trilingual in English, French, and Arabic.
Rachid’s Sessions
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rachid.laghzaouni@saint-gobain.com
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Software development and IT teams in harmony
Jeremy Cooley,
Product Marketing Manager, ITSM,
Atlassian
Jason D'Cruz,
Group Product Manager,
Atlassian
Jan Lawrence,
UK Atlassian Lead,
Devoteam UK Ltd
- GMT
Rock-star tips to power up Jira Service Management
Ryan Counts,
Sr. Solution Engineer,
Atlassian
AJ Schmalenberger,
Head of Atlassian COE,
Cprime
- GMT
Jamming with Assets in Jira Service Management Time 2 SCANNING
Kevin Patterson,
Senior Solutions Engineer, ITSM,
Atlassian
Doro Linneweber,
Senior Product Manager,
Atlassian
Andres Santamaria,
Atlassian Solution Engineer,
Eficode
- GMT
Jira Service Management’s chart-topping hits
Vincent Wong,
Senior Principal Product Manager,
Atlassian
Emily Dang,
Senior Product Marketing Manager,
Atlassian
- GMT
Jamming with Assets in Jira Service Management
Kevin Patterson,
Senior Solutions Engineer, ITSM,
Atlassian
Doro Linneweber,
Senior Product Manager,
Atlassian
Andres Santamaria,
Atlassian Solution Engineer,
Eficode
- GMT
ITSM Fireside Chat The Very Group
Robert Chatwani,
CMO,
Atlassian
Rob Crompton,
Head of Service Management,
The Very Group
- GMT
ITSM Fireside Chat Ossur
Robert Chatwani,
CMO,
Atlassian
Valgeir Sigurðsson,
Sr. Application Engineer,
Össur
- GMT
Beyond IT: Empower excellent service for all teams
Paul Buffington,
Principal Solution Business Strategist,
Atlassian
Phill Fox,
Principal Customer Success Advocate,
Adaptavist
Richard Crampton,
Principal Customer Success Advocate,
Adaptavist
In-person & digital
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Atlassian ITSM: Get in the groove
Joff Redfern,
Chief Product Officer,
Atlassian
Molly Bronstein,
Head of Product Marketing, Jira Service Management,
Atlassian
Shihab Hamid,
Head of Product Management,
Atlassian
- GMT
Customers unplugged: Fireside chat featuring - Edenred & Arvato Systems
Camelia Bordencea,
Jira Technical Lead,
Edenred
Razvan Nechifor,
Jira Squad Leader,
Edenred
Cameron Deatsch,
Chief Revenue Officer,
Atlassian
Johannes Siebzehnrübl,
VP / COO, Delivery Excellence,
Arvato Systems – Bertelsmann Group
- GMT
Give your help-seekers the ultimate VIP experience
Joe Sha,
Product manager, ITSM,
Atlassian
Andrew Homeyer,
Sr Engineering Manager,
Atlassian
Erin Collins,
Head of ITSM EMEA,
Valiantys
9:00 AM-7:00 PM GMT
Partner Accelerate
9:00 AM-10:00 AM GMT
Delivery
10:00 AM-11:00 AM GMT
Sales
10:00 AM- GMT
Fireside chat on-demand digital feature
Valgeir Sigurðsson,
Sr. Application Engineer,
Össur
Rob Crompton,
Head of Service Management,
The Very Group
Digital & on-demand
10:00 AM- GMT
Customers unplugged: Fireside chat
Valgeir Sigurðsson,
Sr. Application Engineer,
Össur
Rob Crompton,
Head of Service Management,
The Very Group
9:00 AM-9:30 AM AEDT
ITSM Backstage Q&A
Edwin Wong,
Head of Product Management, IT Solutions,
Atlassian
10:14 AM-10:39 AM PST
ITSM Backstage Q&A
Ken Connally,
Head of Technical Product Marketing,
Atlassian
What Rachid is listening to