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DAY 1 -
March 30
Available to registered attendees until May XX
Follow Visa's journey through the 5 stages of Agile maturity with Jira and Jira Align, with a focus on why Visa began Agile transformation. You'll learn how Visa leveraged Atlassian tools; where they focused on team, program, and portfolio maturity; and how Visa is succeeding in this journey.
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DAY 1 -
March 30
Available to registered attendees until May XX
John Harbaugh,
Director, Consulting Services, CGI Federal
Mandy Murphy, Director Consulting Services, CGI Federal
Courtney Musgrove, Senior Consultant, CGI Federal
Mandy Murphy, Director Consulting Services, CGI Federal
Courtney Musgrove, Senior Consultant, CGI Federal
Five years ago, our organization set out to transform our product development teams from waterfall to agile. In this process, we’ve faced many challenges, but by persevering, we have found success through better communication and collaboration, efficiencies in development, and improved quality. In this session, we’ll share what we’ve learned and accomplished through this experience and how Atlassian products have supported us in this transformation.
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DAY 1 -
March 30
Available to registered attendees until May XX
Monte Montoya,
VP, Partnerships and Corporate Growth, Cprime
Colin Puckett, EVP, Global Channel & Field Operations, Appfire
Colin Puckett, EVP, Global Channel & Field Operations, Appfire
Tired of lengthy and complicated app approval and deployment at your company? This session will explore the benefits of working with a single, trusted app vendor to speed up these processes and get new apps up and running much faster.Join a fireside chat with Appfire, Cprime, and a market-leading customer to see how they achieved quicker time to value by reducing approval time and streamlining deployment.
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DAY 1 -
March 30
Available to registered attendees until May XX
Emily Belanger,
VP, Agile Methodology and Tooling, Prudential
Tess Doris, Principle Consultant Agile at Scale, Valiantys
Julie Rios, Sr. Product Owner, Southwest Airlines
Ashleigh Wansbrough, Lead Atlassian Administrator, Southwest Airlines
Tess Doris, Principle Consultant Agile at Scale, Valiantys
Julie Rios, Sr. Product Owner, Southwest Airlines
Ashleigh Wansbrough, Lead Atlassian Administrator, Southwest Airlines
Jira Align is uniquely positioned for connecting every team to the enterprise’s strategy, providing real-time visibility both up and down the hierarchy, and ultimately helping the organization optimize value delivered to customers. Just like the rollout of any major system across an organization, Jira Align implementations benefit from careful planning. Jump-start your own journey with lessons learned from the Jira Align teams at Prudential Financial and Southwest Airlines.
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DAY 2 -
March 31
Available to registered attendees until May XX
The ability to make the invisible visible and establish a baseline for performance, reduce waste, and track progress over time is essential to value stream management. Learn to wield flow metrics and value stream baselines, like velocity, efficiency, and cycle time into quick, measurable, and sustainable impact for your organization.
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DAY 2 -
March 31
Available to registered attendees until May XX
Once you know the basics of Assets, you’re ready to take it to the next level of asset management.
This advanced Assets course will show you how to manage your Enterprise assets (EAM) and IT assets (ITAM). And take advantage of Asset's CMDB capabilities. You’ll be able to customize Assets for your organization’s resources and processes. You'll also get an introduction to integration options. Plus learn advanced configurations for data import and synchronization.
Hands-on labs for this course can be used for both Cloud or DC/Server.
Before taking this course, we recommend that you:
Completed Asset Management Essentials training; or
Have experience using Assets; or
Completed Jira Administration training
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DAY 2 -
March 31
Available to registered attendees until May XX
This course serves as an introduction to core Assets functionality. Learn how to use Assets to manage your Enterprise assets (EAM) and IT assets (ITAM), and explore its CMDB capabilities. In this course, you’ll get acquainted with the Assets UI and navigation. You’ll work with object schemas to create and manage object types, attributes, and objects, as well as run searches and generate reports. You’ll learn to configure Assets automation and integrate with external systems to import data into Assets.
Hands-on labs for this course can be used for both Cloud or DC/Server.
Before taking this course, we suggest you are familiar with Jira Service Management and Jira Automation.
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DAY 2 -
March 31
Available to registered attendees until May XX
Get a foundation for Atlassian’s approach to DevOps with this hands-on course. Intended for the technical and non-technical alike, you will go beyond Jira alone to experience the DevOps workflow in Jira, Bitbucket, Jira Service Management, and other third-party tools. Experience how to integrate a Jira project with a code repository, view commits, branches, and pull requests in Jira, view release information in Jira, use Jira automation with DevOps triggers, and much more.
Note: This is not an "Introduction to DevOps" course. Foundational DevOps concepts will only be covered at a very high level.
Before taking this course, we suggest you take Jira Essentials with Agile Mindset, or have equivalent Jira experience. Knowledge of DevOps concepts, practices, and tools is very helpful, but not required before taking this course.
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DAY 2 -
March 31
Available to registered attendees until May XX
This courses teaches you the concepts, stages, and best practices of the incident management process with a focus on setting up and using Jira Service Management to manage an incident. Get hands-on with an incident management use case from incident detection to resolution. Learn the importance of a postmortem with a focus on improving based on patterns and feeding back into the software development process.
During this course you’ll learn how Jira Service Management – including Opsgenie and Asset–can be used with these tools to resolve incidents:
Bitbucket
Statuspage
Slack
Atlassian Team Playbook
Before taking this course, we suggest you should be familiar with the topics covered in Managing Jira Service Projects like queues, request types, and the customer portal.
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DAY 2 -
March 31
Available to registered attendees until May XX
Get hands-on experience with how to set up and configure Jira Service Management for the ITSM practice of service request management. Learn to create a self-service knowledge base, automate common tasks, and how best practices can improve your service request management process.
This course covers both IT and business use cases, incorporating enterprise service management practices. Learn how Jira Service Management, including Assets, is used for asset management, and how Confluence is used for knowledge management. You’ll also see how to create and interpret Jira Service Management reports to gain insights for improving your process.
Before taking this course, we suggest you should be familiar with the topics covered in Managing Jira Service Projects like queues, request types, SLAs, automation, and the customer portal.
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DAY 2 -
March 31
Available to registered attendees until May XX
If you use a Git repository for version control, this hands-on course will take you to the next level by showing you how to implement a CI/CD solution with Bitbucket Pipelines. You’ll learn how to integrate testing and third party tools into your pipeline, and how to deploy your pipeline to AWS. In the course labs, you’ll automate the build and test process and see firsthand how you can release better software, more frequently.
Before taking this course, we suggest you complete Atlassian DevOps Essentials and have a working knowledge of Git.
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DAY 2 -
March 31
Available to registered attendees until May XX
Today, 87% of teams are facing a sense of disconnect, lack of alignment, and low degrees of psychological safety – all of which limit their ability to thrive. Atlassian Ways of Working can alleviate these issues and improve team health!
During this workshop, go in-depth on how Atlassian practices and tools can be used to improve team health in your organization. Learn to facilitate the plays that fuel Atlassian’s TEAMwork culture, and become a recognized champion for team health at the same time.
As a result of attending the session, you will:
Understand what a healthy team looks like and how to assess your team's current health
Learn how to acceleration of your existing improvement efforts, via the activation of Atlassian practices, plays, and tooling
Acquire hands-on-training with Atlassian practices and tools, including facilitation techniques necessary to be successful
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DAY 2 -
March 31
Available to registered attendees until May XX
Maintaining culture while scaling is a challenge for small and medium-sized companies, particularly with a remote workforce. In this session, we’ll discuss how one company built a scalable onboarding and enablement process that focuses on value — all entirely managed using Atlassian tools. We’ll dive into the processes, methodology, and tools used to onboard 200 people per year. We’ll also explore ideas such as just-in-time learning, flipped classrooms, and the importance of tools training.
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DAY 2 -
March 31
Available to registered attendees until May XX
Make sure your changes stick. Whether you’re migrating to Atlassian tools or to Atlassian Cloud – or have already migrated – it’s just as important to consider the people side of change as much as the technical side of change.
This workshop will show you strategies to plan for end user adoption and change management across multiple teams and large organizations. You’ll even be able to put these strategies into practice in real time – with an Atlassian tool rollout at a simulated company.
After taking this workshop, you’ll:
Have a set of tools to successfully drive end user adoption of Atlassian products (especially when moving to Cloud)
Know how to leverage usage data via Admin Hub to better understand end user adoption patterns, how to engage inactive users, and build a Champions network
Have hands-on experience planning and completing a large-scale rollout of Atlassian tools (with a simulated company)
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DAY 2 -
March 31
Available to registered attendees until May XX
Ethan Harry,
Senior Principal Product Manager, Admin Experience, Atlassian
Ashwini Rattihalli, Senior Product Manager, Atlassian
test test, Senior Product Manager - Cloud Security, test
Ashwini Rattihalli, Senior Product Manager, Atlassian
test test, Senior Product Manager - Cloud Security, test
Digital-first enterprises today are often forced to forego modern collaboration tools to meet their security/compliance commitments. Atlassian is delivering the best of both worlds by bringing enterprise-grade functionality to Cloud, giving our customers cutting-edge tools without sacrificing trust. In this session, we will show you how Atlassian safeguards your data, and we’ll demonstrate some of our largest trust initiatives and launches across our products.
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DAY 2 -
March 31
Available to registered attendees until May XX
This accelerated certification prep gives you structured preparation for a successful exam – which would normally take weeks on your own. You’ll receive live teaching directly from the Atlassian Certification experts who wrote the exam - and you get to ask them questions! Included with this course is a voucher to take the exam for free.
You’ll also get:
Extra practice questions not found in the regular Exam Success course
Sandbox lab challenges for hands-on learning
A cloud environment to experiment
A classroom of students to learn as a team and network
If you’ve already taken the Managing Jira Projects course (or have equivalent experience) and want to speed up your exam preparation, this accelerator is for you.
Before taking this exam prep, you have already completed the Managing Jira Projects course or have equivalent experience.
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DAY 2 -
March 31
Available to registered attendees until May XX
Remote work — it’s not only a flexible solution for increasing employee wellbeing, it’s also a way for your company to incorporate more diversity and inclusion. In this session, you’ll learn how remote work and flexibility can benefit employees of all backgrounds and abilities.
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DAY 2 -
March 31
Available to registered attendees until May XX
In this training course, you’ll get hands-on experience performing important Jira administrator tasks. Configure Jira product settings, apply global permissions, create new projects, update workflows, and manage and configure projects and schemes. Through real-world business scenarios, you’ll learn tips and best practices to ensure your success as a Jira administrator.
Before taking this course, we suggest you take Jira Essentials with Agile Mindset, or have equivalent Jira experience.
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DAY 2 -
March 31
Available to registered attendees until May XX
Your organization has embraced agile and it is working well across your individual teams. Now you need to scale Agile to manage multiple products and teams. Your core team has been trained and you’ve selected your scaled agile framework, now you’re ready to bring the rest of your organization up to speed on Jira Align.
In this course, you’ll learn to use Jira Align at the program level and how to plan for and manage your Program Increment (PI). You’ll also learn how to implement your agile at scale framework using Jira Align.
Before taking this course, we suggest you have previous training in scaling agile (SAFe, LeSS, or other scaled agile framework).
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DAY 2 -
March 31
Available to registered attendees until May XX
Incidents and downtime are as inevitable as the common cold — and costly too. Does this suck? Yes. But there are ways to keep things running smoothly and find calm through the chaos. Whether you’re new to incident management or trying to tweak a sophisticated, long-running process, this talk is for you. We’ll cover 10 tips that are battle-proven and endorsed by real-life incident managers. Templates for your teams will also be available for download after the talk.
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DAY 2 -
March 31
Available to registered attendees until May XX
If you can create a space in Confluence, you’ll benefit from this course.
Managing Confluence Spaces will show you how to structure content so it's easy to find and use, how to clean up and maintain the content, and control user access.
You’ll learn how to create standardized content quickly with templates and blueprints. And you’ll discover macros that reduce manual updating and make life easier.
When you need to, you also learn how to export and archive your space.
Before taking this course, we suggest you complete Confluence Fundamentals and are comfortable working in Confluence, creating and editing pages, using macros, and working in spaces.
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DAY 2 -
March 31
Available to registered attendees until May XX
This hands-on training course prepares you to manage and configure company-managed projects in Jira Software and partner effectively with Jira administrators. It covers all the tasks and best practices used in the creation, configuration, and maintenance of projects in Jira. It also covers topics that go beyond the scope of what project administrators can do. Learn how project administration is tied to Jira administration and the importance of maintaining the health of the system as a whole.
Before taking this course, we suggest you take Jira Essentials with Agile Mindset, or have equivalent experience.
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DAY 2 -
March 31
Available to registered attendees until May XX
This hands-on course is an introduction to creating a service desk for your customers and managing a service project using Jira Service Management. You'll get experience performing the most crucial configuration tasks to set up your service project and customer portal. Topics include configuring and branding your customer portal, creating queues and SLAs for your service team, using a linked knowledge base, adding participants, and automating your service project. The course includes a variety of business use cases to assist you in understanding how to manage a service project, and best practices are emphasized for each topic.
If you're solely responsible for setting up a Jira service project, there are no prerequisite courses or experience needed. If you're also responsible for setting up Jira company-wide, you should have completed Jira Administration Part 1 or have equivalent experience.
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DAY 2 -
March 31
Available to registered attendees until May XX
Onboarding is more than just Day 1 on the job and getting a new teammate online and up to speed. From reorgs to ramping up cross-functional teams, effective onboarding is the ongoing knowledge-sharing of processes, rituals, charters, and of course, team bonding — beyond the employee’s first day. Learn how to use Trello and Confluence to set up collaborative and fun frameworks that your teammates will continuously use throughout their role.
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DAY 2 -
March 31
Available to registered attendees until May XX
This hands-on training in Advanced Roadmaps for Jira teaches roadmapping for the enterprise. Learn to create reliable plans for your teams' work in an ever-changing environment, maintaining one source of truth. You’ll learn how auto scheduler can be used to build plans in the Advanced Roadmaps sandbox, and then how to experiment with “what-if” scenarios – adjusting scope, resources, and time – to improve your long-term planning effectiveness. Get confident with your skills to forecast plans across multiple projects before committing them to your teams' Jira boards.
Hands-on labs for this course can be used for both Cloud or DC/Server.
Before taking this course, we suggest you take Jira Essentials with Agile Mindset or have equivalent Jira and agile development experience.
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DAY 2 -
March 31
Available to registered attendees until May XX
Product teams across many organizations often don't include their support teams in their development process until closer to a launch of a new feature or product. This can lead to losing valuable insights from their support teams, such as which features are most in demand and what their customers actually want. In this session, we'll examine how an organization improved their support engagement through the use of tools such as Trello, Jira Service Management, and Confluence.
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DAY 2 -
March 31
Available to registered attendees until May XX
By reducing Jira customizations by 99%, Fidelity Investments significantly improved performance and usability. With 30,000 users and 5,000 Jira projects, this was no easy feat. Learn how Fidelity Investments reduced to 12 workflow statuses, less than 100 custom fields, and only one workflow. The team will discuss how they won over customers and how these changes improved those customers’ opinions of Jira.
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DAY 2 -
March 31
Available to registered attendees until May XX
Trello Enterprise is getting its biggest update in the last 5 years. We have integrated Trello Enterprise with Atlassian Admin and unlocked long-awaited admin capabilities like user groups, SCIM IdP user provisioning, as well as a unified way to manage all of your Atlassian products in one place, Trello Enterprise included. In this session, you'll learn how to reduce administration overhead and take advantage of these new capabilities.
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DAY 3 -
April 2
Available to registered attendees until May XX
Abby Loesch,
Team Lead, Regulated Industries Product Marketing, Atlassian
Jason Wong, Principal Product Manager, Atlassian
Jason Wong, Principal Product Manager, Atlassian
The first step to getting started with a Cloud migration is to build a strategic plan — one that considers where you’ve come from and where you’re heading. After that, you have the freedom to make the journey to Cloud more than just a copy and paste — you can make it a transformation. Join us as we discuss how to build a migration blueprint, including creating an effective Cloud tenant map.
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