Sessions
Tracks for all teams
Find topics you care about most in our 4 tracks built for attendees like you.
Stay ahead of ever-shifting customer needs and release world-class products with confidence and agility.
Discover how to modernize IT and Dev processes to deliver better service management experiences at high velocity.
Learn how to break down silos between teams to align around the same mission.
Use cross-functional teamwork to make better business decisions and empower your teams to do their best work.
Check back for updates as sessions are added to the catalog and the full agenda is released.
Follow Visa's journey through the 5 stages of Agile maturity with Jira and Jira Align, with a focus on why Visa began Agile transformation. You'll learn how Visa leveraged Atlassian tools; where they focused on team, program, and portfolio maturity; and how Visa is succeeding in this journey.
Five years ago, our organization set out to transform our product development teams from waterfall to agile. In this process, we’ve faced many challenges, but by persevering, we have found success through better communication and collaboration, efficiencies in development, and improved quality. In this session, we’ll share what we’ve learned and accomplished through this experience and how Atlassian products have supported us in this transformation.
Tired of lengthy and complicated app approval and deployment at your company? This session will explore the benefits of working with a single, trusted app vendor to speed up these processes and get new apps up and running much faster.Join a fireside chat with Appfire, Cprime, and a market-leading customer to see how they achieved quicker time to value by reducing approval time and streamlining deployment.
Jira Align is uniquely positioned for connecting every team to the enterprise’s strategy, providing real-time visibility both up and down the hierarchy, and ultimately helping the organization optimize value delivered to customers. Just like the rollout of any major system across an organization, Jira Align implementations benefit from careful planning. Jump-start your own journey with lessons learned from the Jira Align teams at Prudential Financial and Southwest Airlines.
The ability to make the invisible visible and establish a baseline for performance, reduce waste, and track progress over time is essential to value stream management. Learn to wield flow metrics and value stream baselines, like velocity, efficiency, and cycle time into quick, measurable, and sustainable impact for your organization.
Maintaining culture while scaling is a challenge for small and medium-sized companies, particularly with a remote workforce. In this session, we’ll discuss how one company built a scalable onboarding and enablement process that focuses on value — all entirely managed using Atlassian tools. We’ll dive into the processes, methodology, and tools used to onboard 200 people per year. We’ll also explore ideas such as just-in-time learning, flipped classrooms, and the importance of tools training.
Digital-first enterprises today are often forced to forego modern collaboration tools to meet their security/compliance commitments. Atlassian is delivering the best of both worlds by bringing enterprise-grade functionality to Cloud, giving our customers cutting-edge tools without sacrificing trust. In this session, we will show you how Atlassian safeguards your data, and we’ll demonstrate some of our largest trust initiatives and launches across our products.
Remote work — it’s not only a flexible solution for increasing employee wellbeing, it’s also a way for your company to incorporate more diversity and inclusion. In this session, you’ll learn how remote work and flexibility can benefit employees of all backgrounds and abilities.
Incidents and downtime are as inevitable as the common cold — and costly too. Does this suck? Yes. But there are ways to keep things running smoothly and find calm through the chaos. Whether you’re new to incident management or trying to tweak a sophisticated, long-running process, this talk is for you. We’ll cover 10 tips that are battle-proven and endorsed by real-life incident managers. Templates for your teams will also be available for download after the talk.
Onboarding is more than just Day 1 on the job and getting a new teammate online and up to speed. From reorgs to ramping up cross-functional teams, effective onboarding is the ongoing knowledge-sharing of processes, rituals, charters, and of course, team bonding — beyond the employee’s first day. Learn how to use Trello and Confluence to set up collaborative and fun frameworks that your teammates will continuously use throughout their role.
Product teams across many organizations often don't include their support teams in their development process until closer to a launch of a new feature or product. This can lead to losing valuable insights from their support teams, such as which features are most in demand and what their customers actually want. In this session, we'll examine how an organization improved their support engagement through the use of tools such as Trello, Jira Service Management, and Confluence.
By reducing Jira customizations by 99%, Fidelity Investments significantly improved performance and usability. With 30,000 users and 5,000 Jira projects, this was no easy feat. Learn how Fidelity Investments reduced to 12 workflow statuses, less than 100 custom fields, and only one workflow. The team will discuss how they won over customers and how these changes improved those customers’ opinions of Jira.
Trello Enterprise is getting its biggest update in the last 5 years. We have integrated Trello Enterprise with Atlassian Admin and unlocked long-awaited admin capabilities like user groups, SCIM IdP user provisioning, as well as a unified way to manage all of your Atlassian products in one place, Trello Enterprise included. In this session, you'll learn how to reduce administration overhead and take advantage of these new capabilities.
The first step to getting started with a Cloud migration is to build a strategic plan — one that considers where you’ve come from and where you’re heading. After that, you have the freedom to make the journey to Cloud more than just a copy and paste — you can make it a transformation. Join us as we discuss how to build a migration blueprint, including creating an effective Cloud tenant map.
Amazon CodeCatalyst provides integrated set of DevOps tools that help software teams plan, code, build, test, and deploy applications on AWS in a streamlined, integrated experience. Amazon CodeCatalyst includes extensions that help you add functionality and integrate with products outside of CodeCatalyst like Jira. In this session, you’ll learn about CodeCatalyst and use of Jira extension to access Jira projects, search/update Jira issues from CodeCatalyst and view CodeCatalyst events in Jira.
A hallmark of lean thinking is reducing waste, or “maximizing the amount of work not done” as stated in the tenth principle of the agile manifesto. Classic lean metrics now known as “flow metrics” are key measures of efficiency. When coupled with outcome metrics such as OKRs that measure effectiveness, lean metrics help organizations of all sizes inspect and adapt their practices to optimize the flow of value delivery. Join Valiantys’ head of enterprise agility to learn the basics of flow and how to measure it with Atlassian tools.
Modern IT leaders know visibility into the work empowers quick pivots to maximize the delivery of customer value. Join us to connect the dots between product, design, and engineering teams for supercharged work management workflows that take ideas to execution faster. Learn how to cut waste, optimize costs, and preserve tool choice autonomy while establishing centralized collaboration and total alignment through intelligent integration with Miro and Jira Work Management.
It's diagramming in Confluence, but how you've never seen it before! Join our expert Bastian Schmitt as he takes you on an adventurous journey through the world of drawing and diagramming with draw.io. Alongside a colorful group of characters who are participating in a role playing game, Diagram Master Bastian will show you how to create Confluence diagrams and whiteboards that help your team collaborate better together. Take part in our demo and learn why draw.io is "one tool to rule them all".
In this session, Mike will give a technical walkthrough of a fully-automated DevOps platform that runs on Atlassian and your choice of cloud. The tools, frameworks, & automation applied to and integrated with Atlassian applications are what take this platform to the next level. You will learn how the platform leverages Atlassian tools along with automation via Prometheus and other tools and frameworks. You will get insights on real-world examples based on the use of the DevOps platform.
Don’t have a clear overview of your Jira projects? You are not alone. Many companies like Adobe and Nike faced the same problem. Until they implemented Epic Sum Up. With Epic Sum Up you can track your project status; identify potential budget breaks; and create simple live reports in five minutes. Join Andreas and discover how Epic Sum Up can improve your Jira project management.
When growing a product company, we're often focused on the typical business resources required: human resources, development tools, and customer support. This talk looks into the massive hidden resource of information that's created, shared, and discarded throughout the product development process. If we're not careful, too much, or too little of it can make or break the team. Learn what information investments you can make to empower your organization and enable your users.
When customers see value in your product, they stick around. So how do you communicate value early, often, and at every touchpoint? It starts with customer education through great documentation. Where Confluence powers your team, Scroll powers your documentation. Together, they enable you to create a flexible, extensible knowledge base right in Confluence that’s ready to support your team, educate your customers, and ensure everyone has the information they need anytime, anywhere. In this demo, you’ll learn how to transform Confluence from a team workspace into a fully-featured documentation solution with Scroll.
This session will explore how T-Mobile has applied modern CI/CD approaches to manage and deliver sophisticated Jira customizations in a controlled way through our environments. See how they use GitLab in combination with our staging environment for fast delivery, and how they use our change management process for quality assurance.
Jira administrators spend hours learning about the inner workings of Jira. But they — and their team — don’t always have hours. Enter our latest Jira updates. We kept the power and flexibility of your favorite features while making it easier for new users. Get a walkthrough of the latest releases that make it possible to build service desks — even if you’re not a Jira expert.
This session will showcase how a Ukrainian company built a digital team and created an accommodating work environment using Atlassian. Despite learning how to work under extreme circumstances, this team used Jira Software, Jira Work Management, and tools from the Atlassian Marketplace to decrease the mental pressure on each team member. Hear from the team itself about how they built a culture of transparency, accountability, and efficiency.
To manage a key capital procurement process, Ginkgo Bioworks selected and implemented Jira Service Management assets. In this session, we’ll discuss the specific financial requirements and key functionality needed in a CMDB and how assets exceeded the need — plus, how much money and time they saved in the process. See what Ginkgo Bioworks implemented both in assets and in key process areas to ensure appropriate usage and adoption.
Game-changing work requires an army of diverse teams to create something great. But bringing disparate teams together presents its own challenges, which all too often slow down, or even derail, a million-dollar mission. This session will focus on how Confluence helps bridge common disconnects between cross-functional teams. By the end of this session, users will have tangible next steps to reduce disjointed work, increase speed to market, and create more powerful outcomes with Confluence.
Knowledge management is fundamental to any service management, but it is often forgotten and seen as a separate practice. Especially in heavily regulated industries, like in financial institutions, knowledge management is crucial to ongoing business success. In this session, we’ll show how Confluence and Jira Service Management can facilitate knowledge sharing within an organization and why it’s important for a modern enterprise.
For marketers launching multi-touch campaigns, there are endless goals, content, and metrics to manage. Eighty percent of Fortune 500 companies already use Trello for their large-scale collaboration — but sometimes, one product isn't enough to crush large goals. In this session, see how your large-scale and distributed teams can achieve their campaign goals with these key takeaways, tips, and examples on what to do (and what not to do) with Trello, Confluence, Jira, and more.
Jira instances tend to get complicated quickly. While Jira is powerful in its flexibility, sometimes this can add complexity. Operating large projects becomes more difficult and it’s a challenge to continue evolving at the speed your business requires. In this session, we’ll explore methods we can borrow from the Dev world to make our day-to-day as Jira operators more productive.
Introducing the latest Confluence premium and enterprise feature: automation! Automation brings team collaboration to new levels — where manual, tedious tasks are a thing of the past. Join this session to watch automations for the top Confluence use cases be built in real time and learn how to bring this new functionality to life within your organization.
Elsevier, a global leader in information and analytics, embarked on consolidating 18 instances into one Cloud environment for ten thousand users. By migrating to Cloud, Elsevier removed knowledge barriers and enabled teams to drive higher value to their customers. In this session, the Elsevier team will walk you through their experience with the migration team and Clearvision, and how you can develop your own migration strategy.
When the largest internet domain registrar and web hosting company needed a way to manage its growing number of Atlassian instances and achieve long-term infrastructure savings, GoDaddy turned to Atlassian and Isos Technology for help migrating 13,000 users to Cloud. Hear from GoDaddy how their transformation journey enables them to manage multiple instances of Atlassian tools at the organizational level and deliver tangible value to the business that wouldn’t be possible without Data Center.
Over the past three years, Lumen has transitioned from a largely waterfall-based delivery model to full adoption of SAFe practices and behaviors. A key to that transition? Lumen’s adoption of Atlassian products. Join this session to learn more about Lumen’s SAFe journey, and how Lumen has leveraged Jira Software, Confluence, and Jira Service Management.
Effective asynchronous collaboration is often blocked by communication silos, lack of a central place to find information, and friction points to alignment. Together, Miro and Confluence two-way embeds allow a seamless way to bring the structured documentation of Confluence together with the freeform brainstorming of a work-in-progress.
What is service engineering? And what can we learn from a band of rebels about delivering better outcomes by combining ideas from agile, DevOps, ITIL 4, sustainability, FinOps, and a whole lot more? Hear some lessons learned from the field in how to leverage the Atlassian platform to engineer great services that solve meaningful problems for customers, organizations, and societies.
Atlassian offers a number of service-based projects for organizations to deploy to service their users. This session will demonstrate how to configure these projects so they share tasks easily between service projects while also maintaining confidentiality for sensitive projects like HR / Legal.
In an increasingly distributed world of work, communication is pivotal for teams to collaborate — but it’s harder than ever to get right. The conversation in thought leadership generally skews toward communicating within a team; rarely do we talk about how to effectively communicate between teams. In this session, we’ll show you how to equip every teammate with the toolkit to communicate async with stakeholders at the right level of detail using tools like Atlas and Confluence.
Your teams don’t have to sacrifice agility when they scale toward enterprise. See what’s new in Jira Work Management and find out how staying aligned cross-functionally unblocks the work that makes a difference.
You know you need Confluence, but which plan is best for your team, and how do you know when to advance to another tier? After attending this session, you’ll have a better understanding of the differences between the Confluence plans, how each will make an impact within your organization, and how Confluence scales with you as your organization grows and business needs become more complex.
Meetings — everybody loves to complain about them. But meetings don’t have to be boring or useless. With async meetings and automation apps for Confluence, meetings become more energetic, productive, and team-driven. In this session, we’ll introduce two innovative Codegeist apps to turbo-charge Confluence meeting notes with automation and level up Confluence tasks for company-wide visibility.
Autonomous teams are fast and effective, but they also rely on different tools to fit their ways of working. This throws a wrench in cross-functional collaboration and visibility into shared goals. In this session, we’ll show you how to keep tools connected across your entire enterprise and cut costs in the process. Your teams stay autonomous and aligned, while your enterprise makes more impact.
You know you need Confluence, but which plan is best for your team, and how do you know when to advance to another tier? After attending this session, you’ll have a better understanding of the differences between the Confluence plans, how each will make an impact within your organization, and how Confluence scales with you as your organization grows and business needs become more complex.
Just say no to security vulnerabilities! Find, fix, and remedy vulnerabilities early and often. Break the silos between development and operations teams with automation and integrations to keep your teams and tech stack dialed into speedy delivery that prioritizes security upfront.
Jira is widely used to optimize key initiatives and processes across a business. But administrators face challenges in managing years of data and manual processes that can lead to unnecessary system downtime and long hours of work.