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08:30 - 15:00 GMT
10:00 - 10:45 GMT
Atlassian ITSM: Get in the groove
Think back to your favorite concert. Or to a moment where you found yourself immersed in a favorite song. The rhythm. The ebb and flow. You can hear it. Feel it. The groove that runs through it all. Magical.
Much like in music, development, IT, and business teams, each with their own unique rhythms, have to work perfectly in sync to create truly special experiences.
Hear how Atlassian is reimagining service management so your teams are empowered to work at their own tempo, while aligning to the rhythms of those around them.
The result? Amazing service experiences, where your customers and employees feel the groove too.
10:45 - 11:30 GMT
Customers unplugged: Fireside chat featuring - Edenred & Arvato Systems
Learn how customers collaborated cross-functionally across development, operations, and business teams to create harmony and performance improvements across their business.
11:30 - 12:00 GMT
12:00 - 12:45 GMT
Jira Service Management’s chart-topping hits
Join us for an in-depth look at recent advancements in Jira Service Management. We’ll focus on updates that will help you deliver exceptional service experiences, rapidly resolve incidents, seamlessly deploy changes, and respond to requests at scale. Discover how to get your service to the top of the charts and ensure your development, IT operations, and business teams are jamming together.
12:45 - 13:30 GMT
13:30 - 14:15 GMT
CTO & Co Founder
GetConnected (Gruppo Euris)
Guillermo Montoya Fanegas
Cofounder & Executive President
Managing Director Sales & Strategy
Solution Management Manager
ITSM Practice Lead
Senior Service Management Solution Architect
Senior Solution PreSales Engineer
Senior Solutions Engineer - ITSM
14:15- 14:30 GMT
Sessions will be available ondemand digitally on December 13.
14:30 - 15:30 GMT
15:30 - 15:45 GMT
15:45 - 16:45 GMT
16:45 - 17:15 GMT
18:05 - 18:45 GMT
Have fun, let loose, and close out Atlassian Presents: High Velocity ITSM with us! Food and drinks will be served.