Digital AGENDA

Looking for the in-person agenda? Click here.

8 December 2022 - EU: Greenwich Mean Time

9 - 9:55 GMT

Digital doors open

9:55 - 10 GMT

Welcome

livestream

10 - 10:45 GMT

Atlassian ITSM: Get in the groove

Joff Redfern, Chief Product Officer, Atlassian
Molly Bronstein, Head of Product Marketing, Jira Service Management, Atlassian
Shihab Hamid, Head of Product Jira Service Management, Atlassian

Show more

10:45 - 11:30 GMT

Customers unplugged: Fireside chat featuring - Edenred & Arvato Systems

Camelia Bordencea, Jira Administrator, Edenred
Razvan Nechifor, Jira Squad Leader, Edenred
Cameron Deatsch, Chief Revenue Officer, Atlassian
Hannes Siebzehnrübl, Chief Operating Officer, MultiCloud and Infrastructure, Arvato Systems

Show more
on-demand sessions

After the digital broadcast, check out all the sessions from the live, in person event on demand (and an exclusive digital fireside chat with Atlassian customers from Össur and The Very Group). Don’t miss the keynotes and breakout sessions featuring Atlassian product experts, and learn how your peers in modern support and operations deliver exceptional service experiences.

Digital AGENDA

Looking for the in-person agenda? Click here.

13 December 2022 - AUS: Australian Eastern Daylight Time

8:45 - 9 a.m.

Digital doors open

Live Q&A

9 - 9:30 a.m.

ITSM Backstage Q&A

Edwin Wong, Head of Product Management, IT Solutions, Atlassian

Show more
On-Demand Sessions

After the digital broadcast, check out all the sessions from the live, in person event on demand (and an exclusive digital fireside chat with Atlassian customers from Össur and The Very Group). Don’t miss the keynotes and breakout sessions featuring Atlassian product experts, and learn how your peers in modern support and operations deliver exceptional service experiences.

Digital AGENDA

Looking for the in-person agenda? Click here.

13 December 2022 - US: Pacific Standard Time

8:45 - 9 a.m. 

Digital doors open

9 - 9:02 a.m. 

Welcome

Replay

9:02 - 9:47 a.m. 

Atlassian ITSM: Get in the groove

Joff Redfern, Chief Product Officer, Atlassian
Molly Bronstein, Head of Product Marketing, Jira Service Management, Atlassian
Shihab Hamid, Head of Product Jira Service Management, Atlassian

Show more

9:47 - 9:48 a.m. 

Intermission

9:48 - 10:10 a.m. 

Customers unplugged: Fireside chat featuring - Edenred & Arvato Systems

Camelia Bordencea, Jira Administrator, Edenred
Razvan Nechifor, Jira Squad Leader, Edenred
Cameron Deatsch, Chief Revenue Officer, Atlassian
Hannes Siebzehnrübl, Chief Operating Officer, MultiCloud and Infrastructure, Arvato Systems

Show more

10:10 - 10:14 a.m. 

Intermission

Live q&A

10:14 - 10:39 a.m. 

ITSM Backstage Q&A

Ken Connally, Principal Technical PMM, Atlassian

Show more

10:39 - 10:45 a.m. 

Curtain call

on-demand sessions

After the digital broadcast, check out all the sessions from the live, in person event on demand (and an exclusive digital fireside chat with Atlassian customers from Össur and The Very Group). Don’t miss the keynotes and breakout sessions featuring Atlassian product experts, and learn how your peers in modern support and operations deliver exceptional service experiences.