9:00 a.m.
Digital doors open
9 - 9:02 a.m.
Welcome
9:02 - 9:47 a.m.
Atlassian ITSM: Get in the groove
Think back to your favorite concert. Or to a moment where you found yourself immersed in a favorite song. The rhythm. The ebb and flow. You can hear it. Feel it. The groove that runs through it all. Magical.
Much like in music, development, IT, and business teams, each with their own unique rhythms, have to work perfectly in sync to create truly special experiences.
Hear how Atlassian is reimagining service management so your teams are empowered to work at their own tempo, while aligning to the rhythms of those around them.
The result? Amazing service experiences, where your customers and employees feel the groove too.
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82823
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9:47 - 9:48 a.m.
Intermission
9:48 - 10:10 a.m.
Customers unplugged: Fireside chat
Get a glimpse of what happens behind the music. Hear how your peers brought development, operations, and business teams together to deliver great experiences and find their groove with Jira Service Management.
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82823
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10:10 - 10:14 a.m.
Intermission
10:14 - 10:39 a.m.
ITSM Backstage Q&A
Get your burning service management questions answered live by our product expert in an exclusive Q&A session.
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82823
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10:39 - 10:45 a.m.
Curtain call
After the digital broadcast, check out all of the sessions from the live, in-person event on demand. Don’t miss the keynotes and breakout sessions featuring Atlassian product experts, and learn how your peers in modern support and operations deliver exceptional service experiences.
Plus, gain access to all of our ITSM content from last year's event and Lightning Talks.