Digital AGENDA
13 December 2022 - Pacific Time

9:00 a.m. 

Digital doors open

9 - 9:02 a.m. 

Welcome

livestream

9:02 - 9:47 a.m. 

Atlassian ITSM: Get in the groove

Joff Redfern, Chief Product Officer, Atlassian
Molly Bronstein, Head of Product Marketing, Jira Service Management, Atlassian
Shihab Hamid, Head of Product, Jira Service Management, Atlassian

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9:47 - 9:48 a.m. 

Intermission 

9:48 - 10:10 a.m. 

Customers unplugged: Fireside chat

Valgeir Sigurðsson, Sr. Application Engineer, Össur
Rob Crompton, Head of Service Management, The Very Group

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10:10 - 10:14 a.m. 

Intermission

10:14 - 10:39 a.m. 

ITSM Backstage Q&A

Ken Connally, Head of Technical Product Marketing, IT Solutions, Atlassian

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10:39 - 10:45 a.m. 

Curtain call

On-demand Sessions

After the digital broadcast, check out all of the sessions from the live, in-person event on demand. Don’t miss the keynotes and breakout sessions featuring Atlassian product experts, and learn how your peers in modern support and operations deliver exceptional service experiences.

Plus, gain access to all of our ITSM content from last year's event and Lightning Talks.