A year ago, we put a spotlight on Bad Service Management (BSM), an affliction that has plagued enterprises for years.

The best-known cure for BSM? Replace legacy ITSM with Jira Service Management and bring dev, IT and business teams together to deliver exceptional service at high velocity.

See how our recent advancements in AI, incident management, asset management and more can help you stop BSM in its tracks. Hear how industry disruptors like iFood, Brooks Running, Ovo, and 24 Hour Fitness embrace technology to deliver outstanding service fast.

Key takeaways: 

  • Learn how we are reimagining the future of service management with innovations in AI. 
  • See how our advancements in incident management and asset management will help you transform service delivery. 
  • Hear how your peers are transforming their organizations to deliver exceptional service experiences.
FEATURED PRODUCTS & SOLUTIONS

Upcoming Livestream: Thursday, May 2

Streaming live 9:00 am - 4:00 pm, and replaying at 8:00 (PDT)

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Sponsors
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Product Spotlight: Atlassian Rovo
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Super Session
Spotlight: Achieving world-class developer experience
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Breakout
Navigating the new frontier of developer productivity
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Super Session
Spotlight: Achieving world-class developer experience
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Super Session
Spotlight: Cracking the code on cross-functional collaboration
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Super Session
Spotlight: Cracking the code on cross-functional collaboration
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Breakout
Navigating the new frontier of developer productivity
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Breakout
Unleashing AI-powered ITSM for support and operations teams
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AI as your teammate
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Breakout
How Loom powers Remote’s distributed culture
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Congratulations Team Awards winners
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Breakout
Better workdays start here: Tools for teamwork in a distributed world
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Super Session
Spotlight: End bad service management now
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Breakout
The power of connection: How Breville achieved visibility across product, technology and business teams for work harmony
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Breakout
Unleashing AI-powered ITSM for support and operations teams
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Breakout
Use AI to elevate your developer experience
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Super Session
Spotlight: End bad service management now
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Breakout
Use AI to elevate your developer experience
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Breakout
The power of connection: How Breville achieved visibility across product, technology and business teams for work harmony
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Breakout
How Loom powers Remote’s distributed culture
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Breakout
Drive organizational excellence with AI: From leadership to team workflows
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Atlassian Community Team '24 Events
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Breakout
Drive organizational excellence with AI: From leadership to team workflows
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Breakout
Better workdays start here: Tools for teamwork in a distributed world
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Breakout
Driving better data quality and decisions with Assets Data Manager
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Breakout
Drive organizational excellence with AI: From leadership to team workflows
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Breakout
Driving better data quality and decisions with Assets Data Manager
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Breakout
Drive organizational excellence with AI: From leadership to team workflows
9:00 am - 10:30 am
Keynote
Team ’24 Founders’ Keynote
11:15 am - 12:00 pm
Breakout
Better workdays start here: Tools for teamwork in a distributed world
11:15 am - 12:00 pm
Breakout
Better workdays start here: Tools for teamwork in a distributed world
11:15 am - 12:00 pm
Super Session
Atlassian System of Work
11:15 am - 12:00 pm
Super Session
Atlassian System of Work
11:15 am - 12:00 pm
Panel
Navigating the new frontier of developer productivity
11:15 am - 12:00 pm
Breakout
Better workdays start here: Tools for teamwork in a distributed world
11:15 am - 12:00 pm
Super Session
Atlassian System of Work
11:15 am - 12:00 pm
Super Session
Atlassian System of Work
11:15 am - 12:00 pm
Breakout
Driving better data quality and decisions with Assets Data Manager
11:15 am - 12:00 pm
Super Session
Atlassian System of Work
11:15 am - 12:00 pm
Super Session
Atlassian System of Work
11:15 am - 12:00 pm
Super Session
Atlassian System of Work
11:15 am - 12:00 pm
Super Session
Atlassian System of Work
11:15 am - 12:00 pm
Breakout
Better workdays start here: Tools for teamwork in a distributed world
11:15 am - 12:00 pm
Super Session
Atlassian System of Work
11:15 am - 12:00 pm
Super Session
Atlassian System of Work
11:15 am - 12:00 pm
Super Session
Atlassian System of Work
11:15 am - 12:00 pm
Breakout
Better workdays start here: Tools for teamwork in a distributed world
12:15 pm - 1:46 pm
Keynote
Team '24 Founder's Keynote encore
2:00 pm - 2:45 pm
Breakout
Use AI to elevate your developer experience
2:00 pm - 2:45 pm
Super Session
Transform how your organization works with AI
2:00 pm - 2:45 pm
Breakout
Atlassian transformation experience: A Cisco networking story
2:00 pm - 2:45 pm
Breakout
How Lumen leverages Atlassian products through challenging organization-wide transformations
2:00 pm - 2:45 pm
Breakout
How Lumen leverages Atlassian products through challenging organization-wide transformations
2:00 pm - 2:45 pm
Super Session
Spotlight: End bad service management now
3:15 pm - 4:00 pm
Super Session
Cloud and Data Center transformations
3:15 pm - 4:00 pm
Breakout
Unleashing potential: The power of team networks and AI
3:15 pm - 4:00 pm
Super Session
Cracking the code on cross-functional collaboration
3:15 pm - 4:00 pm
Super Session
Spotlight: Cracking the code on cross-functional collaboration
3:15 pm - 4:00 pm
Super Session
Spotlight: Cracking the code on cross-functional collaboration
3:15 pm - 4:00 pm
Super Session
Spotlight: Cracking the code on cross-functional collaboration
3:15 pm - 4:00 pm
Super Session
Spotlight: Cracking the code on cross-functional collaboration
3:15 pm - 4:15 pm
Breakout
The power of connection: How Breville achieved visibility across product, technology and business teams for work harmony
3:15 pm - 4:15 pm
Breakout
The power of connection: How Breville achieved visibility across product, technology and business teams for work harmony
3:15 pm - 4:15 pm
Breakout
The power of connection: How Breville achieved visibility across product, technology and business teams for work harmony
3:15 pm - 4:15 pm
Breakout
The power of connection: How Breville achieved visibility across product, technology and business teams for work harmony
3:15 pm - 4:15 pm
Breakout
The power of connection: How Breville achieved visibility across product, technology and business teams for work harmony
8:00 pm - 9:32 pm
Keynote
Team '24 Founder's Keynote encore
9:45 pm - 10:30 pm
Super Session
Atlassian System of Work encore
10:45 pm - 11:30 pm
Super Session
Transform how your organization works with AI encore
11:45 pm - 11:59 pm
Super Session
Cloud and Data Center transformations encore
9:00 am - 9:45 am
Super Session
Atlassian System of Work encore
9:00 am - 9:45 am
Breakout
Migrate and consolidate to enterprise scale with Data Center
9:00 am - 9:45 am
Breakout
How iFood tracks and resolves major incidents faster
9:00 am - 9:45 am
Breakout
Superpower your organization with AI as your teammate
9:00 am - 9:45 am
Breakout
Superpower your organization with AI as your teammate
9:00 am - 9:45 am
Breakout
Northwestern Mutual: Enterprise portfolio management with Jira Align
9:00 am - 9:45 am
Breakout
Superpower your organization with AI as your teammate
9:00 am - 9:45 am
Breakout
How iFood tracks and resolves major incidents faster
9:00 am - 9:45 am
Breakout
How iFood tracks and resolves major incidents faster
9:00 am - 9:45 am
Breakout
Superpower your organization with AI as your teammate
9:00 am - 9:45 am
Breakout
Superpower your organization with AI as your teammate
9:00 am - 9:45 am
Breakout
Unleashing AI-powered ITSM for support and operations teams
10:15 am - 11:00 am
Breakout
How Splunk brought the power of the cloud to every employee
10:15 am - 11:00 am
Breakout
How Rivian saved $2.5M, satisfied users, and scaled with cloud
10:15 am - 11:00 am
Breakout
How Loom powers Remote’s distributed culture
10:15 am - 11:00 am
Breakout
How Rivian saved $2.5M, satisfied users, and scaled with cloud
10:15 am - 11:00 am
Breakout
How Rivian saved $2.5M, satisfied users, and scaled with cloud
10:15 am - 11:00 am
Super Session
Enterprise agility at scale
11:30 am - 12:15 pm
Breakout
Drive organizational excellence with AI: From leadership to team workflows
11:30 am - 12:15 pm
Super Session
Achieving world-class developer experience
11:30 am - 12:15 pm
Breakout
Real-time visibility into the cost of work
11:30 am - 12:15 pm
Breakout
Drive organizational excellence with AI: From leadership to team workflows
11:30 am - 12:15 pm
Breakout
Drive organizational excellence with AI: From leadership to team workflows
12:30 pm - 1:15 pm
Super Session
Transform how your organization works with AI encore
8:00 pm - 8:45 pm
Super Session
Enterprise agility at scale encore
9:00 pm - 9:45 pm
Super Session
Achieving world-class developer experience encore
10:00 pm - 10:45 pm
Super Session
Spotlight: End bad service management now encore
11:00 pm - 11:45 pm
Super Session
Cracking the code on cross-functional collaboration encore