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8:30 - 09:55 GMT
at indigo
Registration
10:00 - 10:45 GMT
at indigo
Atlassian ITSM: Get in the groove
Think back to your favorite concert. Or to a moment where you found yourself immersed in a favorite song. The rhythm. The ebb and flow. You can hear it. Feel it. The groove that runs through it all. Magical.
Much like in music, development, IT, and business teams, each with their own unique rhythms, have to work perfectly in sync to create truly special experiences.
Hear how Atlassian is reimagining service management so your teams are empowered to work at their own tempo, while aligning to the rhythms of those around them.
The result? Amazing service experiences, where your customers and employees feel the groove too.
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82823
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10:45 - 11:30 GMT
at indigo
Customers unplugged: Fireside chat featuring - Edenred
Learn how customers collaborated cross-functionally across development, operations, and business teams to create harmony and performance improvements across their business.
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Customers unplugged: Fireside chat featuring - Arvato Systems
Hear firsthand accounts of the benefits customers like you have experienced since implementing Jira Service Management.
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11:30 - 12:00 GMT
Intermission
12:00 - 12:45 GMT
at indigo
Jira Service Management’s chart-topping hits
Join us for an in-depth look at recent advancements in Jira Service Management. We’ll focus on updates that will help you deliver exceptional service experiences, rapidly resolve incidents, seamlessly deploy changes, and respond to requests at scale. Discover how to get your service to the top of the charts and ensure your development, IT operations, and business teams are jamming together.
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12:45 - 13:30 GMT
Lunch
13:30 - 14:15 GMT
at Cineworld
Theater topics
Alexander Post
VenITure
CTO & Co Founder
Dario Castagnotto
GetConnected (Gruppo Euris)
Account Manager
Guillermo Montoya Fanegas
DEISER
Cofounder & Executive President
Tilman Mürle
kreuzwerker
Managing Director Sales & Strategy
Foogie Sim
Service Rocket
Solution Management Manager
14:15- 14:30 GMT
Intermission
Sessions will be available ondemand digitally on December 13.
14:30 - 15:30 GMT
at Cineworld
15:30 - 15:45 GMT
Intermission
15:45 - 16:45 GMT
at Cineworld
16:45 - 17:15 GMT
Intermission
17:15 - 18:05 GMT
at indigo
Rock out with will.i.am
Join us for a special conversation and experience with multi-platinum global music artist and producer will.i.am on music, technology, and getting in the groove.
18:05 - 18:45 GMT
Networking reception
Have fun, let loose, and close out Atlassian Presents: High Velocity ITSM with us! Food and drinks will be served.