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3 ways to turn your stakeholders into Jira admins (and still sleep at night)
Jehan Gonsalkorale (Atlassian)
Admins could spend countless hours learning the inner workings of Jira’s powerful feature set – but that doesn’t mean they should have to. Setting up your service desk should be intuitive, regardless of if you’re...
new to Jira Service Management, or a certified expert. That’s why we’ve added new features that simplify configuration complexity without sacrificing functionality. Join us for a walkthrough of the latest releases that make it possible to build better service desks, faster, no matter your experience.
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5 stand-out differences between Jira Align and Advanced Roadmaps
Tracy Walton (Isos Technology)
Is your organization or team going through an agile transformation? If so, then you know it can be hard to figure out how to connect strategy and execution with the right Atlassian tools. In this...
session, Tracy Walton will explore five key differences between Jira Align and Advance Roadmaps, helping you to pick the right tool for your organization's needs.
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Agile & DevOps highlight: From impossible alone to unstoppable together
Justine Davis (Atlassian), Suzie Prince (Atlassian)
Join Head of Product, DevOps, Suzie Prince and Head of Marketing for Atlassian’s Agile and DevOps Solutions, Justine Davis for the Agile and DevOps keynote live from the Venetian stage in Las Vegas. Join this...
keynote to learn how Atlassian connects the full view of work across your dev, IT, and business teams — with a connected data foundation that has never been done before.
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A Jira enterprise success story: Applying CI/CD solutions
Vijay Byndoor (T-Mobile), Mario Vaccari (Cprime)
This session co-presented by Cprime and T-Mobile will look at how the communications leader T-Mobile has applied CI/CD techniques to control and distribute complex Jira customizations throughout their environments. Learn how they use GitLab and...
a well-defined change management procedure to speed up code promotion and review while raising the standard of value delivered to their customers.
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Amazon CodeCatalyst Overview & Working with Jira Extension
Nitin Kumar (AWS)
Amazon CodeCatalyst provides integrated set of DevOps tools that help software teams plan, code, build, test, and deploy applications on AWS in a streamlined, integrated experience. Amazon CodeCatalyst includes extensions that help you add functionality...
and integrate with products outside of CodeCatalyst like Jira. In this session, you’ll learn about CodeCatalyst and use of Jira extension to access Jira projects, search/update Jira issues from CodeCatalyst and view CodeCatalyst events in Jira.
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Back to basics: Focus on flow
Dean MacNeil (Valiantys)
A hallmark of lean thinking is reducing waste, or “maximizing the amount of work not done” as stated in the tenth principle of the agile manifesto. Classic lean metrics now known as “flow metrics” are...
key measures of efficiency. When coupled with outcome metrics such as OKRs that measure effectiveness, lean metrics help organizations of all sizes inspect and adapt their practices to optimize the flow of value delivery. Join Valiantys’ head of enterprise agility to learn the basics of flow and how to measure it with Atlassian tools.
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Bitbucket Cloud migration strategies and similarities with Bitbucket Data Center
![Anton Genkin]()
Gayatri Ramesh (Atlassian), Anton Genkin (Atlassian)
Join the Bitbucket Cloud and Data Center product managers as they discuss potential migration strategies from Bitbucket Server licenses. They will walk through the similarities between the products, share best practices and tips for a...
smooth migration, and encourage you to take your time with your move. This is a great opportunity to learn from both Cloud and Data Center product managers at the same time.
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Building a digital team in Ukraine powered by Atlassian tools
Uliana Khmel (DreamProIT)
This session will showcase how a Ukrainian company built a digital team and created an accommodating work environment using Atlassian. Despite learning how to work under extreme circumstances, this team used Jira Software, Jira Work...
Management, and tools from the Atlassian Marketplace to decrease the mental pressure on each team member. Hear from the team itself about how they built a culture of transparency, accountability, and efficiency.
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Capital procurement dollars and sense: Leveraging Assets at Ginkgo Bioworks
Doug Martinez (Ginkgo Bioworks), Martin Spears (Praecipio)
To manage a key capital procurement process, Ginkgo Bioworks selected and implemented Jira Service Management Assets. In this session, we’ll discuss the specific financial requirements and key functionality needed in a CMDB and how Assets...
exceeded the need — plus, how much money and time they saved in the process. See what Ginkgo Bioworks implemented both in Assets and in key process areas to ensure appropriate usage and adoption.
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Chaos to collaboration: Bringing cross-functional teams together with Confluence
Jena Slezak (Atlassian)
Revolutionary work requires an army of diverse teams, but bringing them together presents its own challenges. Communication silos, derailed meetings, and missed deadlines are the painful, yet all too familiar, realities of misalignment.
In this session,...
you’ll see how Confluence can be used to bridge common disconnects between cross-functional teams and eliminate unnecessary setbacks. By the end of this session, you’ll walk away with tangible next steps to reduce disjointed work, increase speed to market, and create more powerful outcomes, with Confluence.
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Choosing the right Confluence plan
Rahim Damji (Atlassian)
You know you need Confluence, but which plan is best for your team, and how do you know when to advance to another tier? After attending this session, you’ll have a better understanding of the...
differences between the Confluence plans, how each will make an impact within your organization, and how Confluence scales with you as your organization grows and business needs become more complex.
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Commonwealth Bank of Australia: Engineering transformation at scale for 25,000 Jira users
Helen Lau (Commonwealth Bank of Australia)
This session dives into how Australia’s largest bank with a user base of 25K users migrated their Data Center instance of Jira to Atlassian’s Cloud. The Commonwealth Bank of Australia (CBA) is the first of...
the Big Four banks in Australia to do this. See how CBA was able to comply with the industry’s regulatory and security requirements and successfully migrate to cloud.
*Data, metrics, and stress testing in this presentation were performed by CBA on controlled environments and is not representative of the typical activity and/or user experience.
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Confluence and Jira Service Management: The ultimate knowledge management duo
Phill Fox (Adaptavist), Natalie Shaw (Nationwide Building Society)
Knowledge management is power. The ability to share timely, accurate information across your organization is crucial to business success, yet many teams forget or struggle to incorporate this key practice into their service management strategy....
Join this session to learn how Confluence along with Jira Service Management can help modern enterprises facilitate knowledge sharing to seamlessly put critical information at their team’s fingertips.
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Crush your multimillion-dollar campaign goals with Trello, Confluence, and Jira
Caroline Himes (Atlassian), Erika Storli (Atlassian)
For marketers launching multi-touch campaigns, there are endless goals, content, and metrics to manage. Eighty percent of Fortune 500 companies already use Trello for their large-scale collaboration — but sometimes, one product isn't enough to...
crush large goals. In this session, see how your large-scale and distributed teams can achieve their campaign goals with these key takeaways, tips, and examples on what to do (and what not to do) with Trello, Confluence, Jira, and more.
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Cut Waste by Aligning Product, Design, and Engineering Teams with Seamless Work Management Integrations
Devin Anderson (Cprime)
Modern IT leaders know visibility into the work empowers quick pivots to maximize the delivery of customer value. Join us to connect the dots between product, design, and engineering teams for supercharged work management workflows...
that take ideas to execution faster. Learn how to cut waste, optimize costs, and preserve tool choice autonomy while establishing centralized collaboration and total alignment through intelligent integration with Miro and Jira Work Management.
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DevEx as a service: The rise of platform engineering
Sven Peters (Atlassian)
Software development has become more complex over the years. According to research from Humanitec, organizations that invest into developer experience and building an internal developer platform show better performance on all DORA metrics. Learn how...
the platform team at Atlassian helps thousands of engineers deliver work faster and how you can build your own developer platform.
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Enabling effective change management in Jira Service Management for your organization
Nick Nader (Isos Technology), Tracy Walton (Isos Technology)
Learn how to work smarter and faster in Jira Service Management with Isos Technology’s Solutions Engineer Nick Nader. Nick will discuss change management best practices and how you can customize Jira Service Management to better...
serve your organization.
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From legacy to launch: SEB’s journey to Jira Service Management
Darko Jakimovski (SEB), Michael Santos (Atlassian)
A leading Nordic bank with over 15,000 employees, SEB was using a legacy ITSM solution that wasn’t fit to meet their integration or configuration needs. Seeking a better solution for Dev and Ops, SEB chose...
Jira Service Management as their tool of choice. Learn more about SEB’s journey to Jira Service Management and migrating 4,000 agents to a new and improved platform, and what’s ahead for them.
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How GoDaddy adopted new ways of working in the Atlassian cloud
When the world's largest Internet domain registrar and web hosting company was looking to drive efficiency and cost savings with their Atlassian tools, GoDaddy turned to Atlassian and Isos Technology for help with migrating 13,000...
users from Data Center to Cloud. Hear from GoDaddy about how their transformation journey is enabling them to optimize a complex Atlassian environment and deliver tangible value to the business that simply isn't possible on Data Center.
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How Lufthansa Systems serves over 300 airlines with Jira Service Management
Lars Lipecki (Lufthansa Systems GmbH), Hendrik Hilbig (Lufthansa Systems)
Join this session to explore how Lufthansa Systems implemented their "Customer Service Portal" and learn how you can use their integrated approach with Jira Service Management, Jira Software, Confluence, and Assets (formerly known as Insight)...
to optimize your customers' experience.
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How to run better meetings with the help of Confluence
Carlotta Kuhn (Seibert Media GmbH)
We all want better meetings, but if you're using Confluence, you might have the exact tool you need to banish bad meetings forever. draw.io's Community Engagement Coordinator, Carlotta Kuhn, will show you five simple ways...
to keep your meetings efficient, productive, and collaborative. Whether you're getting together in person around a conference room table, or reaching across the globe through a video call, you're sure to find some helpful advice for beating meeting malaise.
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How to unlock high-velocity teams with Jira Service Management
Emily Dang (Atlassian), Vincent Wong (Atlassian)
Join us as we take you on a tour of Jira Service Management. We’ll show you several features that will help you deliver exceptional service experiences, rapidly resolve incidents, seamlessly deploy changes, and respond to...
requests at scale. You’ll discover how your dev, IT operations, and business teams can collaborate at high-velocity with Jira Service Management.
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Impossible Alone: Charting a new era of teamwork
Ever had an idea that seems impossible to realize? Or unexpected obstacles that seem too big to overcome? That’s where teamwork comes in. From space travel and climate change to bugs in code and remote...
equipment requests, no task is impossible with the right team, apps, and practices. Join co-founders Mike Cannon-Brookes and Scott Farquhar to see how Atlassian can help your team achieve what’s impossible alone.
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Incident management in space: How to create an out-of-this-world service desk
Collaborating on ITSM can often feel like bringing teams from completely different planets together. The tendency for IT, support, and development to work in silos has serious business implications, especially in incident management. Watch Ed...
and Nick from Appfire as they walk you through a demo of a Ground Control team supporting space exploration missions. You’ll learn how to modernize your ITSM by leveraging Jira and other tools for an out-of-this-world service desk.
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Individuals and Interactions over Processes and Tools—We're all still adjusting to remote work life.
Sam Ayres (Valiantys)
The agile manifesto tells us individuals & interactions should be more valued than processes & tools, however the post-covid-era and shift toward remote work has demonstrated the balance of these ideas has shifted. The goal...
is that our processes are more transparent and tools are easier to use. In this presentation, Sam Ayres covers unique offerings that help to unleash the potential of every team. By joining, you will receive discount codes for the offerings covered.
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Introducing a Venue for your DevOps Team Concert: Let’s Get on Stage
Michael Maheu (The Adaptavist Group)
In this session, Mike will give a technical walkthrough of a fully-automated DevOps platform that runs on Atlassian and your choice of cloud. The tools, frameworks, & automation applied to and integrated with Atlassian applications...
are what take this platform to the next level. You will learn how the platform leverages Atlassian tools along with automation via Prometheus and other tools and frameworks. You will get insights on real-world examples based on the use of the DevOps platform.
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ITSM highlight: END BSM NOW
Edwin Wong (Atlassian), Amita Abraham (Atlassian)
Bad Service Management (BSM) is an affliction that has plagued enterprises. BSM flares up when development, operations, and business teams work in silos. The symptoms? Bloated budgets, irritable teammates, dizziness from complex setups, nausea from...
outdated interfaces, blurred vision, and in some cases, even death (of deployments that fail to scale).
The best-known cure is to replace legacy ITSM. Discover the latest Jira Service Management advancements, and hear how other enterprises have joined the fight to end BSM now.
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Jira analysis and visualization with eazyBI: simple things easy, complex things possible
Raimonds Simanovskis (eazyBI)
Discover eazyBI for Jira – a leading Marketplace app for analyzing and visualizing data across teams. For over 10 years, eazyBI has continuously improved, offering both, easier report creation and advanced data analysis capabilities. Join...
eazyBI CEO Raimonds Simanovskis at the next Atlassian Team event to hear about the latest updates and future plans. Rest assured, eazyBI’s SOC 2 certification adds a layer of security and reliability.
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Jira, meet Microsoft Teams! Make interdisciplinary teams happier and work smarter together
Andreas Schmidt (Yasoon GmbH)
How can you organize projects in Jira transparently while communicating in Microsoft Teams? How can you make interdisciplinary teams happier? Atlassian and Microsoft have partnered to connect autonomous teams and to unite work and information...
across tools. This session will look at the basic out-of-the-box and advanced integrations for Jira and Microsoft Teams (Atlassian’s Microsoft Teams app, Atlassian Assist, Microsoft 365 for Jira app). Join in to learn how to work with Microsoft Teams chat and channel conversations together with Jira and how to enhance your individual processes.
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Lean project management: Visualise your projects with Epic Sum Up
Andreas Haaken (APTIS GmbH)
Don’t have a clear overview of your Jira projects? You are not alone. Many companies like Adobe and Nike faced the same problem. Until they implemented Epic Sum Up. With Epic Sum Up you can...
track your project status; identify potential budget breaks; and create simple live reports in five minutes. Join Andreas and discover how Epic Sum Up can improve your Jira project management.
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Lumen's SAFe transformation: Best practices and lessons learned
![Rob Mulvaney]()
Rob Mulvaney (Lumen), Mai Lian Scarlett (Lumen Technologies)
Over the past three years, Lumen has transitioned from a largely waterfall-based delivery model to full adoption of SAFe practices and behaviors. A key to that transition? Lumen’s adoption of Atlassian products. Join this session...
to learn more about Lumen’s SAFe journey, and how Lumen has leveraged Jira Software, Confluence, and Jira Service Management.
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Make a memorable first impression on video: The TEA method
Lorraine Lee (Ex-LinkedIn, SlideShare, Prezi)
When meeting partners, teammates, or clients, first impressions matter. And a doing it on video with less physical space and more factors to consider, like tech and Zoom fatigue, it can be a challenge to...
stand out online.
Enter: The TEA Method, a framework focused on Tech, Energy, and Aesthetics, developed by 5x-LinkedIn Learning Instructor and top-rated virtual speaker Lorraine Lee. Learn the essentials you need to make a great impression on video, capture attention, and create the perfect video setup.
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Powering async collaboration with Confluence and Miro embeds
Farbod Saraf (Miro)
Effective asynchronous collaboration is often blocked by communication silos, lack of a central place to find information, and friction points to alignment. Together, Miro and Confluence two-way embeds allow a seamless way to bring the...
structured documentation of Confluence together with the freeform brainstorming of a work-in-progress.
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Product information; expensive, cheap, or priceless?
Matt Reiner (K15t)
When growing a product company, we're often focused on the typical business resources required: human resources, development tools, and customer support. This talk looks into the massive hidden resource of information that's created, shared, and...
discarded throughout the product development process. If we're not careful, too much, or too little of it can make or break the team. Learn what information investments you can make to empower your organization and enable your users.
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Seamless collaboration with Jira and Amazon CodeCatalyst
Angela Bartlett (Amazon Web Services)
Amazon CodeCatalyst is a new integrated DevOps service that accelerates project setup, automates workflows, manages environments, and seamlessly integrates with Atlassian’s popular Jira issue tracking software. Learn how the Jira Software extension enables you to...
effortlessly connect your Jira projects in CodeCatalyst.
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Security in Jira: Integrating development, security, and operations into Jira, Gitlab, and Snyk
Scott McDonald (Cprime)
Just say no to security vulnerabilities! Find, fix, and remedy vulnerabilities early and often. Break the silos between development and operations teams with automation and integrations to keep your teams and tech stack dialed into...
speedy delivery that prioritizes security upfront.
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Service engineering: Lessons from the Rebel Alliance
Damian Harris (Accenture), Nick Howard (Accenture)
What is service engineering? And what can we learn from a band of rebels about delivering better outcomes by combining ideas from agile, DevOps, ITIL 4, sustainability, FinOps, and a whole lot more? Hear some...
lessons learned from the field in how to leverage the Atlassian platform to engineer great services that solve meaningful problems for customers, organizations, and societies.
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Simplify the complex art of communicating between teams
Rachel Lin (Atlassian)
In an increasingly distributed world of work, communication is pivotal for teams to collaborate — but it’s harder than ever to get right. The conversation in thought leadership generally skews toward communicating within a team;...
rarely do we talk about how to effectively communicate between teams. In this session, we’ll show you how to equip every teammate with the toolkit to communicate async with stakeholders at the right level of detail using tools like Atlas and Confluence.
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Speedy issue resolution at Bombas with Jira Service Management
Clayton Chancey (Cprime), James Kittle (Bombas)
Join a conversation with platinum solutions partner, Cprime, and apparel company Bombas. VP of IT at Bombas, James Kittle, shares how ITIL and ITSM best practices helped them overcome classic growing pains faced by every...
business. Hear how Bombas leveraged Jira Service Management to reduce back-and-forth between agents and customers, resulting in faster, more effective issue resolution. Learn about the importance of having a strong portal experience and delivering issue resolution at scale in a company on its journey to becoming a recognizable brand.
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Strategic Portfolio Management: Tools for Turbulence
![Shannon Mason]()
Shannon Mason (Tempo Software)
Plenty of headlines in 2023 have warned that the tech industry is in for rough days ahead. But challenging times create opportunities – and at Tempo, our solutions can deepen resilience with improved efficiency, cost...
optimization, visibility, and execution excellence. This session explores how to hone your priorities, plans, capacity, and costs, while skillfully managing operational processes. Come see how Tempo can help you maintain sustainable, smart operations and weather unpredictable times.
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Tame the data chaos: tips to automate, clean, and scale your Jira instance
Kelsey LaMastres (Appfire), Amelie Winkler (Appfire)
Jira is widely used to optimize key initiatives and processes across a business. But administrators face challenges in managing years of data and manual processes that can lead to unnecessary system downtime and long hours...
of work.
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The play workshop: Building psychological safety at work
Jeff Harry (Rediscover Your Play)
Managers often associate “playing at work” with goofing off or wasting company time and money. But what if play was a crucial component to building a solid foundation for your team? What if it could...
help create a sense of belonging and psychological safety in the workplace and rekindle morale — especially in times of uncertainty? In this workshop, we will explore how play is key to building camaraderie in this surreal new reality of work.
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Unleash the potential of your products: Collaborative product documentation with Confluence and Scroll
Anshuman Dash (K15t), Matt Reiner (K15t)
When customers see value in your product, they stick around. So how do you communicate value early, often, and at every touchpoint? It starts with customer education through great documentation. Where Confluence powers your team,...
Scroll powers your documentation. Together, they enable you to create a flexible, extensible knowledge base right in Confluence that’s ready to support your team, educate your customers, and ensure everyone has the information they need anytime, anywhere. In this demo, you’ll learn how to transform Confluence from a team workspace into a fully-featured documentation solution with Scroll.
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Upgrade your meeting management with Confluence
Lukas Gotter (Meetical Software Ltd.)
Meetings — everybody loves to complain about them. But meetings don’t have to be boring or useless. With async meetings and automation apps for Confluence, meetings become more energetic, productive, and team-driven. In this session,...
we’ll introduce two innovative Codegeist apps to turbo-charge Confluence meeting notes with automation and level up Confluence tasks for company-wide visibility.
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Work management highlight: The art and science of teamwork
Sendhil Jayachandran (Atlassian), Erika Trautman (Atlassian)
The way to work in today’s climate involves a hyper-focused approach to prioritizing ideas and initiatives that drive the most business-critical results. It also requires balance between left and right-brained organizational thinking. In this keynote,...
discover how Atlassian’s solution drives creativity, automation, and analytics to keep your company well positioned for the long run.
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Impossible Alone: Charting a new era of teamwork
Ever had an idea that seems impossible to realize? Or unexpected obstacles that seem too big to overcome? That’s where teamwork comes in. From space travel and climate change to bugs in code and remote...
equipment requests, no task is impossible with the right team, apps, and practices. Join co-founders Mike Cannon-Brookes and Scott Farquhar to see how Atlassian can help your team achieve what’s impossible alone.
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END BSM NOW
Edwin Wong (Atlassian), Amita Abraham (Atlassian)
Bad Service Management (BSM) is an affliction that has plagued enterprises. BSM flares up when development, operations, and business teams work in silos. The symptoms? Bloated budgets, irritable teammates, dizziness from complex setups, nausea from...
outdated interfaces, blurred vision, and in some cases, even death (of deployments that fail to scale).
The best-known cure is to replace legacy ITSM. Discover the latest Jira Service Management advancements, and hear how other enterprises have joined the fight to end BSM now.
Show moreShow less
The art and science of teamwork
Sendhil Jayachandran (Atlassian), Erika Trautman (Atlassian)
The way to work in today’s climate involves a hyper-focused approach to prioritizing ideas and initiatives that drive the most business-critical results. It also requires balance between left and right-brained organizational thinking. In this keynote,...
discover how Atlassian’s solution drives creativity, automation, and analytics to keep your company well positioned for the long run.
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Break down silos without breaking the bank
Daniel Filous (Atlassian)
Autonomous teams are fast and effective, but they also rely on different tools to fit their ways of working. This throws a wrench in cross-functional collaboration and visibility into shared goals. In this session, we’ll show...
you how to keep tools connected across your entire enterprise and cut costs in the process. Your teams stay autonomous and aligned, while your enterprise makes more impact.
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DevOps best practices to better manage your Jira instances
Gil Hoffer (Salto)
Jira instances tend to get complicated quickly. While Jira is powerful in its flexibility, sometimes this can add complexity. Operating large projects becomes more difficult and it’s a challenge to continue evolving at the speed...
your business requires. In this session, we’ll explore methods we can borrow from the Dev world to make our day-to-day as Jira operators more productive.
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Discover the power of automation for Confluence
Sheerine Baucum (Atlassian)
Introducing the latest Confluence premium and enterprise feature: automation! Automation brings team collaboration to new levels — where manual, tedious tasks are a thing of the past. Join this session to watch automations for the...
top Confluence use cases be built in real time and learn how to bring this new functionality to life within your organization.
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Drawing and Diagramming in draw.io - a different kind of DnD
Bastian Schmitt (draw.io)
It's diagramming in Confluence, but how you've never seen it before! Join our expert Bastian Schmitt as he takes you on an adventurous journey through the world of drawing and diagramming with draw.io. Alongside a...
colorful group of characters who are participating in a role playing game, Diagram Master Bastian will show you how to create Confluence diagrams and whiteboards that help your team collaborate better together. Take part in our demo and learn why draw.io is "one tool to rule them all".
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Level up your DevOps with Progressive Delivery
Andrew Pankevicius (Atlassian)
Software delivery speed is key to gaining competitive advantage. Companies are implementing Agile and DevOps to deliver new value to customers fast and often. But, the idea of deploying (unfinished) code multiple times a day...
is unsettling to most. How can organizations ship code continuously, while protecting customers from in-field issues? Learn how Progressive Delivery gives release teams the control they need to ship confidently and development teams the flexibility to work at their speed.
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Service projects: Task-sharing made easy
David Meredith (Devoteam)
Atlassian offers a number of service-based projects for organizations to deploy to service their users. This session will demonstrate how to configure these projects so they share tasks easily between service projects while also maintaining...
confidentiality for sensitive projects like HR / Legal.
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Stitch It together: how to integrate Atlassian with all your other tools
Robert Bailey (Adaptavist)
Speaker: Bobby Bailey Stitch It is a new Atlassian integration tool from the creators of ScriptRunner. In this introduction video, Customer Success Manager Bobby Bailey will show you how with Stitch It, you can leverage...
the power of code to integrate your Atlassian apps with your other tools, all from one central integration hub. We'll explore how to synchronise Jira instances while sending alerts to Slack and exporting data to other apps, all from a single custom integration.
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From impossible alone to unstoppable together
Justine Davis (Atlassian), Suzie Prince (Atlassian)
Join Head of Product, DevOps, Suzie Prince and Head of Marketing for Atlassian’s Agile and DevOps Solutions, Justine Davis for the Agile and DevOps keynote live from the Venetian stage in Las Vegas. Join this...
keynote to learn how Atlassian connects the full view of work across your dev, IT, and business teams — with a connected data foundation that has never been done before.
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