END BSM NOW

Unmute
00:00
00:00 / 00:00

END BSM NOW

Edwin Wong
Head of Product Management, IT Solutions
Atlassian
Amita Abraham
Head of Product Marketing
Atlassian

Bad Service Management (BSM) is an affliction that has plagued enterprises. BSM flares up when development, operations, and business teams work in silos. The symptoms? Bloated budgets, irritable teammates, dizziness from complex setups, nausea from outdated interfaces, blurred vision, and in some cases, even death (of deployments that fail to scale).

The best-known cure is to replace legacy ITSM. Discover the latest Jira Service Management advancements, and hear how other enterprises have joined the fight to end BSM now.

Session Type
Keynote
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From legacy to launch: SEB’s journey to Jira Service Management

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A Jira enterprise success story: Applying CI/CD solutions

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The Sole Survivor: How Fidelity Investments reduced Jira customizations by 99%

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The secret weapon: How to increase collaboration between product and support teams

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Build a blueprint: How to make your cloud migration a transformation

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Upgrade your meeting management with Confluence

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Powering async collaboration with Confluence and Miro embeds

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Extending PUMA’s digital workplace with Atlassian tools

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Back to basics: Focus on flow

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A Jira Service management blueprint for non-IT teams

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Amazon CodeCatalyst Overview & Working with Jira Extension

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Atlassian Analytics bootcamp: Power data-driven decisions

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Bitbucket Cloud migration strategies and similarities with Bitbucket Data Center

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Cut Waste by Aligning Product, Design, and Engineering Teams with Seamless Work Management Integrations

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From PPM to LPM with Jira, Jira Align, and Tempo

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