91484
END BSM NOW
END BSM NOW
Mike Cannon-Brookes
Co-Founder and Co-CEO
Atlassian
Atlassian
Scott Farquhar
Co-Founder and Co-CEO
Atlassian
Atlassian
Anu Bharadwaj
President
Atlassian
Atlassian
Emily Dang
Product Marketing Manager
Atlassian
Atlassian
Vincent Wong
Principal Product Manager, ITSM
Atlassian
Atlassian
Kevin Rigard
Senior Digital Product Manager
Crocs
Crocs
Nick Sommerfeld
Strategic Account Manager
Isos Technology
Isos Technology
Ethan Harry
Group Product Manager - Confluence Enterprise Platform
Atlassian
Atlassian
Ashwini Rattihalli
Senior Product Manager - Confluence Enterprise Platform
Atlassian
Atlassian
Ben Magro
Senior Product Manager - Cloud Security
Atlassian
Atlassian
Gertie Rizzo
Head of Customer Success
Atlassian
Atlassian
Sarah Joshi
Group Product Manager, Enterprise
Atlassian
Atlassian
Shaziya Tambawala
Senior Product Designer
Atlassian
Atlassian
Gabby Williams
Senior Product Marketing Manager
Atlassian
Atlassian
Andrew Boyagi
Senior Evangelist
Atlassian
Atlassian
Andrei Bocan
Principal Software Engineer
Atlassian
Atlassian
Preeti Kota
Head of Engineering, Compass
Atlassian
Atlassian
Clemens Reijnen
CTO
Sogeti/Capgemini
Sogeti/Capgemini
Rekha Priyesh
Business Agility Enablement Coach
Accenture
Accenture
Ulrike Rasch
Business Agility Enablement Manager & CIE Communication Lead
Accenture
Accenture
Lars Lipecki
Product Manager Atlassian Tools
Lufthansa Systems
Lufthansa Systems
Hendrik Hilbig
Consultant
Lufthansa Systems
Lufthansa Systems
Anu Bharadwaj
President
Atlassian
Atlassian
Heather McLellan
Head of Global Communications
Atlassian
Atlassian
Heather Fernandez
CEO and Co-Founder
Solv
Solv
Kelsey LaMastres
Lead Product Marketing Manager
Appfire
Appfire
Amelie Winkler
Product Marketing Manager
Appfire
Appfire
Ben Center
Business Value Advisory Practice Lead
Atlassian
Atlassian
Alex Johnson
SaaS Platform Development
GoDaddy
GoDaddy
Ian Cooperman
Strategic Account Manager
Isos Technology
Isos Technology
Henrik Pies
Head of Application - SVP
Giesecke+Devrient Group Services
Giesecke+Devrient Group Services
Samsoor Hemat
Group CEO venITure
venITure
venITure
Isabel Schick
Enterprise Advocate
Atlassian
Atlassian
Gayatri Ramesh
Senior Product Manager
Atlassian
Atlassian
Anton Genkin
Senior Product Manager - Bitbucket DC
Atlassian
Atlassian
Vincent Wong
Principal Product Manager, ITSM
Atlassian
Atlassian
Sid Bhatia
Product Marketing Manager, Platform
Atlassian
Atlassian
Amanda Gitahi
Product Marketing Manager
Atlassian
Atlassian
Jason D'Cruz
Senior Product Manager
Atlassian
Atlassian
Jashua Haque
Business System Analyst
NextEra Energy
NextEra Energy
Alyson Lamb
IT Business Systems Analyst
NextEra Energy
NextEra Energy
Catherine Ponti
IT Business Analyst
NextEra Energy
NextEra Energy
Sendhil Jayachandran
Head of Product Marketing, Work Management For All
Atlassian
Atlassian
Erika Trautman
Head of Product, Work Management For All
Atlassian
Atlassian
Edwin Wong
Head of Product Management, IT Solutions
Atlassian
Atlassian
Amita Abraham
Head of Product Marketing, IT Solutions
Atlassian
Atlassian
Darko Jakimovski
IT Team Manager
SEB
SEB
Michael Santos
Senior ITSM Pre-sales Solutions Engineer
Atlassian
Atlassian
Heather Krebsbach
Sr. PMM for Work Management Solutions
Atlassian
Atlassian
Emilee Spencer
Sr. PMM for Work Management Solutions Marketing
Atlassian
Atlassian
Chandra Sekhar Chappa
Sr. Technical Business Development Manager
Amazon Web Services
Amazon Web Services
Joe Thomas
Systems Development Engineer
AWS
AWS
MaSonya Scott
Head of Partner Integrations Engineering
Amazon Web Services
Amazon Web Services
Farhan Ahmed
Executive Director
JPMorgan Chase & Co.
JPMorgan Chase & Co.
Vishal Chinchole
Software Engineer
JPMorgan Chase & Co.
JPMorgan Chase & Co.
Gopinath Gopalsamy
Execute Director
JPMorgan Chase & Co.
JPMorgan Chase & Co.
Paul Biagio
Senior Manager IT, People Technology
Atlassian
Atlassian
Apeksha Rai
Head of TA Tech, Enablement
Atlassian
Atlassian
Jensen Fleming
Senior Product Manager
Atlassian
Atlassian
Nicole Pitaro
Product Marketing Manager, ITSM
Atlassian
Atlassian
Chloe Becquet
Sr Director of IT
Fastly
Fastly
John Harbaugh
Director, Consulting Services
CGI Federal
CGI Federal
Mandy Murphy
Director Consulting Services
CGI Federal
CGI Federal
Courtney Musgrove
Senior Consultant
CGI Federal
CGI Federal
Phill Fox
Principal Customer Success Advocate
Adaptavist
Adaptavist
Natalie Shaw
Knowledge and production manager
Nationwide Building Society
Nationwide Building Society
Nick Nader
Solutions Engineer
Isos Technology
Isos Technology
Tracy Walton
Director of Agile Services
Isos Technology
Isos Technology
Rob Mulvaney
Senior Manager - Agile Transformation Office
Lumen Technologies
Lumen Technologies
Mai Lian Scarlett
Sr. Director - Agile Transformation Office
Lumen Technologies
Lumen Technologies
Damian Harris
Managing Director - Service Engineering
Accenture
Accenture
Nick Howard
Managing Director
Accenture
Accenture
Eva Marschall
Teamhead IT Digital Workplace Solutions
PUMA SE
PUMA SE
Jakob Dziuba
Project Manager IT Digital Workplace Solutions
PUMA SE
PUMA SE
Sascha Müller
Account Manager DACH
Atlassian
Atlassian
Abby Loesch
Product Marketing Manager, Cloud Migrations
Atlassian
Atlassian
Jason Wong
Principal Product Manager, Cloud Migrations
Atlassian
Atlassian
Mike Cannon-Brookes
Co-Founder and Co-CEO
Atlassian
Atlassian
Scott Farquhar
Co-Founder and Co-CEO
Atlassian
Atlassian
Anu Bharadwaj
President
Atlassian
Atlassian
Edwin Wong
Head of Product Management, IT Solutions
Atlassian
Atlassian
Amita Abraham
Head of Product Marketing, IT Solutions
Atlassian
Atlassian
Sendhil Jayachandran
Head of Product Marketing, Work Management For All
Atlassian
Atlassian
Erika Trautman
Head of Product, Work Management For All
Atlassian
Atlassian
Bobby Bailey
Customer success manager
The Adaptavist Group
The Adaptavist Group
Angela Bartlett
Partner Solutions Architect
Amazon Web Services
Amazon Web Services
Bobby Bailey
Customer success manager
The Adaptavist Group
The Adaptavist Group
Angela Bartlett
Partner Solutions Architect
Amazon Web Services
Amazon Web Services
Colin Puckett
SVP, Global Channel & Field Operations
Appfire
Appfire
Liza Ridgway
Head of North America Sales
Cprime
Cprime
Mike Cannon-Brookes
Co-Founder and Co-CEO
Atlassian
Atlassian
Scott Farquhar
Co-Founder and Co-CEO
Atlassian
Atlassian
Anu Bharadwaj
President
Atlassian
Atlassian
Amita Abraham
Head of Product Marketing, IT Solutions
Atlassian
Atlassian
Edwin Wong
Head of Product Management, IT Solutions
Atlassian
Atlassian
Julie Rios
Sr. Atlassian Admin
Southwest Airlines
Southwest Airlines
Ashleigh Wansbrough
Sr. Atlassian Admin
Southwest Airlines
Southwest Airlines
Vicky Murphy
Enterprise Solutions Architect
Valiantys
Valiantys
Sendhil Jayachandran
Head of Product Marketing, Work Management For All
Atlassian
Atlassian
Erika Trautman
Head of Product, Work Management For All
Atlassian
Atlassian
Ethan Harry
Group Product Manager - Confluence Enterprise Platform
Atlassian
Atlassian
Ashwini Rattihalli
Senior Product Manager - Confluence Enterprise Platform
Atlassian
Atlassian
Ben Magro
Senior Product Manager - Cloud Security
Atlassian
Atlassian
Rekha Priyesh
Business Agility Enablement Coach
Accenture
Accenture
Ulrike Rasch
Business Agility Enablement Manager & CIE Communication Lead
Accenture
Accenture
Jensen Fleming
Senior Product Manager
Atlassian
Atlassian
Nicole Pitaro
Product Marketing Manager, ITSM
Atlassian
Atlassian
Chloe Becquet
Sr Director of IT
Fastly
Fastly
Abby Loesch
Product Marketing Manager, Cloud Migrations
Atlassian
Atlassian
Jason Wong
Principal Product Manager, Cloud Migrations
Atlassian
Atlassian
Andrew Boyagi
Senior Evangelist
Atlassian
Atlassian
Andrei Bocan
Principal Software Engineer
Atlassian
Atlassian
Preeti Kota
Head of Engineering, Compass
Atlassian
Atlassian
Clemens Reijnen
CTO
Sogeti/Capgemini
Sogeti/Capgemini
Vincent Wong
Principal Product Manager, ITSM
Atlassian
Atlassian
Sid Bhatia
Product Marketing Manager, Platform
Atlassian
Atlassian
Amanda Gitahi
Product Marketing Manager
Atlassian
Atlassian
Jason D'Cruz
Senior Product Manager
Atlassian
Atlassian
Eva Marschall
Teamhead IT Digital Workplace Solutions
PUMA SE
PUMA SE
Jakob Dziuba
Project Manager IT Digital Workplace Solutions
PUMA SE
PUMA SE
Sascha Müller
Account Manager DACH
Atlassian
Atlassian
Dan Tombs
Atlassian Architect
Inmarsat
Inmarsat
Evn Tomeny
Product Evangelist
Appfire
Appfire
Tyler Woolstenhulme
Enterprise Solutions Advisor
Appfire
Appfire
Dan Tombs
Atlassian Architect
Inmarsat
Inmarsat
Evn Tomeny
Product Evangelist
Appfire
Appfire
Tyler Woolstenhulme
Enterprise Solutions Advisor
Appfire
Appfire
Kevin Rigard
Senior Digital Product Manager
Crocs
Crocs
Nick Sommerfeld
Strategic Account Manager
Isos Technology
Isos Technology
Heather Krebsbach
Sr. PMM for Work Management Solutions
Atlassian
Atlassian
Emilee Spencer
Sr. PMM for Work Management Solutions Marketing
Atlassian
Atlassian
John Harbaugh
Director, Consulting Services
CGI Federal
CGI Federal
Mandy Murphy
Director Consulting Services
CGI Federal
CGI Federal
Courtney Musgrove
Senior Consultant
CGI Federal
CGI Federal
Farhan Ahmed
Executive Director
JPMorgan Chase & Co.
JPMorgan Chase & Co.
Vishal Chinchole
Software Engineer
JPMorgan Chase & Co.
JPMorgan Chase & Co.
Gopinath Gopalsamy
Execute Director
JPMorgan Chase & Co.
JPMorgan Chase & Co.
Jashua Haque
Business System Analyst
NextEra Energy
NextEra Energy
Alyson Lamb
IT Business Systems Analyst
NextEra Energy
NextEra Energy
Catherine Ponti
IT Business Analyst
NextEra Energy
NextEra Energy
Adnan Aziz
Director of Technolgoy
Accenture
Accenture
Mark Cruthuth
Modern Work Coach / Evangelist
Atlassian
Atlassian
Emily Sauter
Managing Director
Accenture
Accenture
Chris Allen
Associate Director, Digital Workplace Systems
Harvard Business Publishing
Harvard Business Publishing
Ashley McNeal
Migrations Delivery Director
Cprime
Cprime
Paul Biagio
Senior Manager IT, People Technology
Atlassian
Atlassian
Apeksha Rai
Head of TA Tech, Enablement
Atlassian
Atlassian
Henrik Pies
Head of Application - SVP
Giesecke+Devrient Group Services
Giesecke+Devrient Group Services
Samsoor Hemat
Group CEO venITure
venITure
venITure
Isabel Schick
Enterprise Advocate
Atlassian
Atlassian
Gertie Rizzo
Head of Customer Success
Atlassian
Atlassian
Sarah Joshi
Group Product Manager, Enterprise
Atlassian
Atlassian
Shaziya Tambawala
Senior Product Designer
Atlassian
Atlassian
Gabby Williams
Senior Product Marketing Manager
Atlassian
Atlassian
Effie Bagourdi
ITSM Practice Lead
The Adaptavist Group
The Adaptavist Group
Vinesha D'Mello
Senior Customer Success Advocate
The Adaptavist Group
The Adaptavist Group
Demetris Papallis
Manager IT Governance
Bank of Cyprus
Bank of Cyprus
Chandra Sekhar Chappa
Sr. Technical Business Development Manager
Amazon Web Services
Amazon Web Services
Joe Thomas
Systems Development Engineer
AWS
AWS
MaSonya Scott
Head of Partner Integrations Engineering
Amazon Web Services
Amazon Web Services
Bad Service Management (BSM) is an affliction that has plagued enterprises. BSM flares up when development, operations, and business teams work in silos. The symptoms? Bloated budgets, irritable teammates, dizziness from complex setups, nausea from outdated interfaces, blurred vision, and in some cases, even death (of deployments that fail to scale).
The best-known cure is to replace legacy ITSM. Discover the latest Jira Service Management advancements, and hear how other enterprises have joined the fight to end BSM now.
Session Type
Keynote
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